Nick Koleas

Using my own vehicle, drove 160-200 miles per day, 4 days per week, performing 25-40 Field Inspections of residential homes. Performed occupancy inspections, interior inspections, insurance loss inspections, and new policy insurance surveys for banks, mortgage servicing companies, and insurance companies.

Created an automated pre-call process to cut my pre-work 92% and generate more accurate, reportable results.

• Professionally help people buy the vehicles they want and guide them through the process by providing excellent customer service, making sure they know all their options, and making recommendations based on discovery.
• Finished 6 week training program in two weeks.
• Top 100 national sales consultant (#47) and consistently top 4 in Chicago Region.
• Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.

• Performed 3-4 in-home consultations per day, 5 days per week.
• Conducted in-home sales process to determine the best set of options for customers to replace their HVAC system, including indoor air quality products and services.
• Closed at approximately 67% with an average sale of $8,001.
• Would have happily stayed in this role, but Thielmann was acquired by a private equity firm, and their sales organization was reshaped, eliminating the position of in-home sales technician and selling with licensed HVAC techs that they train to also sell.

• Location Manager at Mount Olivet Cemetery in Milwaukee and Saint Joseph Cemetery in Waukesha.
• Managed a team of a total of four sales reps, three admins, and five grounds people centered around day-to-day operations of the cemeteries.
• Among my many responsibilities included reaching overall sales goals, budgeting goals, CRM accuracy, record keeping accuracy, strategic short and long-term projects, data analysis, monthly and quarterly forecasting, and effectively delegating available resources.
• Sat in presentations to families with reps once per week, on average.
• Helped to close difficult sales and create custom sales resources and presentations for the sales team.
• Exceeded all sales related goals for individuals and their quotas as well as for the locations as a whole.
• Anticipated, resolved and prevented operating difficulties through successful policies.

• Started as a Residential Sales Consultant.
• Performed 2-3 in-home consultations per day, 6 days per week.
• Conducted in-home sales process for replacement windows, shower and tub replacement, and roof.
• Closed at approximately 30% with an NSLI of $2,550.
• Promoted to Inside Sales Manager February 2021, where I managed a team of seven Inside Sales Reps, primarily calling into our database of customers to uncover opportunities.
• Coached and supported team to average 4.9 hours worked per sales demo (2.5 hours per appointment set) driving average $422,396 per month (~88% of total company revenue).
• Left company after realizing the home improvement industry isn't for me.

• Performed 3-4 in-home consultations per day, 5-6 days per week.
• Conducted in-home sales process to determine the best set of options for customers to replace their HVAC system, including indoor air quality products and services.
• Closed at approximately 40% with an average sale of $7,464.
• Left company to pursue a different residential sales career.

• Business development/Account management.
• Made 45-75 cold calls per day, to achieve 3-5 confirmed, scheduled appointments.
• Closed at approximately 20% with an average sale of $9,142.

• Handled inbound email and call sales volume, worked closely with engineers and project managers to match company solutions to required pneumatic specs for this small, 12-person company in the turbomachinery/industrial manufacturing industry.
• Left company after direction of company unexpectedly changed, due to catastrophic design failure in core component of key product.

Started a new brand in the wedding services industry from scratch. Provided music, venue lighting, ceremony sound packages, and photo booth services for weddings, corporate engagements, and other private events.

Designed website, all sales and marketing materials, as well as marketing, sales, and operations strategies. Grew from $44k in revenue in 2013 to more than $180k in 2016.

Wrote, produced, and aired several TV commercials and radio ads in the Milwaukee area, including TMJ4, Channels 18&24, 620 WTMJ, 103.7 Kiss FM, and several other local radio stations.

• Founded and managed all aspects of this event entertainment business.
• Extensive customer service experience with B2B and individual accounts.
• Timely, accurate and responsive service as well as strong communications skills producing consistent, profitable business.
• Controlled all financials including pricing, accounting and collections.
• Managed entire marketing, lead generation, and end-to-end sales processes.
• Involved in all aspects of the business from sales to marketing to logistics.
• Sold off all business assets, including equipment, customer lists, and intellectual property in November 2017, after a 22 year career in the Weddings and Special Events Industry.