Dynamic team lead skilled in order packing and shipment verification, with a focus on time management and customer service. Committed to enhancing team morale while ensuring efficient operations in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Packer/ Verifier/ Team Lead
Plaza Artist Materials & Picture Framing
Nashville, Tennessee
09.2025 - 05.2026
Printed, picked, verified, and packed online orders to be shipped out via USPS and UPS.
Collaborated with and managed team members to streamline packing and processing.
Assisted Clients with shipping questions and resolved issues.
Received large shipments and broke down Pallets.
Host / ToGo Server
Cracker Barrel Old County Store
Mount Juliet, Tennessee
04.2023 - 12.2025
Greeted and seated guests promptly upon arrival, arranging seating plans to fit any specific needs.
Managed Guest flow to keep the Kitchen and Waitstaff from being overwhelmed.
Trained new hosts on guest service standards and procedures.
Handled customer inquiries and resolved minor issues professionally.
Took to-go orders over the phone and in person, before packaging and hand-delivering to the customer.