Azure Dev Ops
Nick Lyon
IT Digital Product Owner
Nashville,TN
Summary
Dynamic IT leader with a proven track record at Eaton and Danfoss, excelling in product ownership and global cross-functional team leadership. Spearheaded major system integrations and implementations, achieving significant cost savings and enhancing user experiences across digital ecosystems. Always looking for ways to get closer to the customer and understand their needs.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
IT Digital Product Owner
Danfoss
08.2024 - Current
- Owned product strategy and delivery for Authorization Cockpit, a platform managing B2B customer access across integrated systems (Auth0, CRM).
- Drive SCIM-based user provisioning and API-first integrations, improving automation, data consistency, and reducing manual processes.
- Implemented automated customer offboarding capabilities saving Danfoss Power Solutions ~22 days in returned productivity in 2025.
- Implemented standard access policies bringing 100s of customer accounts into compliance in 2025, filling a critical need in system security.
- Demonstrated a strong commitment to continuous improvement by actively seeking feedback from users, stakeholders, and delivery team to sustainably achieve product success.
IT Lead Consultant
Danfoss
08.2021 - 08.2024
- Successfully implemented custom access management solution MVP, Authorization Cockpit, within $700,000 budget, on schedule, achieving immediate annual cost savings of $50,000/year for Danfoss Power Solutions.
- Successfully negotiated comprehensive AC product strategy with global, cross-functional teams, securing $250,000 budget commitment for 2025
- Spearheaded vendor selection and implementation of Contentstack CMS, efficiently consolidating requirements from multiple business segments and translating them into scalable, user-friendly solution within $70,000/year budget
- Orchestrated complex integration of multiple PIM systems, standardizing 500,000 Eaton products to align with Danfoss' MDM framework with tight TSA deadline.
- Championed shift from project-centric to product-centric delivery model, significantly enhancing customer engagement and amplifying customer voice in Danfoss digital solutions.
IT Lead Analyst
Eaton
10.2016 - 08.2021
- Enabled transparency in e-commerce platform performance by developing and implementing load test strategy into monthly releases, resulting in cross-platform Implementation of 30+ performance improvements.
- Enhanced customer experience by integrating Endeca Search into Eaton SSO portal, making content discovery intuitive, and creating transparency on content needs among key customers.
- Championed data-driven decision making within team, creating SQL knowledge base among business analysts leading to identification of optimizations and enhancements for Eaton's E-Commerce platform.
- Led international onsite requirement workshops with key business stakeholders, facilitating E-Commerce education and best practices in master data management. Negotiated MVP implementations and aligned business expectations with IT E-Commerce strategy.
IT Senior Analyst & Release Manager
Eaton
04.2015 - 10.2016
- Instrumental in implementing complex system integrations for E-Commerce MVP, facilitating seamless data flow for end-to-end solution, significantly enhancing user experience and usability.
- Achieved 80% improvement in page load speed for large customer orders by collaborating with global team to diagnose, prioritize, and enhance system integration design, significantly elevating user experience for key customers.
- Secured 100% on-time software release rate for Eaton's E-Commerce platform by creating release process framework, championing collaboration and improvement, and effectively aligning multiple global teams with new platform SDLC.
IT Project Manager
Eaton
02.2013 - 04.2015
- Boosted operational efficiency and data accessibility by successfully leading global, cross-functional team to migrate multiple legacy Hydraulics applications to Oracle's Document Management System
- Achieved $20,000 in annual cost savings by building business case and spearheading improvements to MFGPro's order entry module, reducing user errors and enhancing compliance
- Enabled $200,000 in annual savings through volume-based pricing opportunities by implementing custom QlikView monitoring system for Eaton Hydraulics.
Education
Bachelor of Science - Management Information Systems
Bowling Green State University
Bowling Green, OH 08.2008 - 12.2012
Skills
Product Ownership
SCRUM Agile
Project Management
Business Analysis
System Integration
System Implementation
Product Leadership
Backlog Management
Cross-Functional Team Leadership
Software
Chat GPT
Microsoft Office
Figma
Miro
Canva
Timeline
IT Digital Product Owner
Danfoss
08.2024 - Current
IT Lead Consultant
Danfoss
08.2021 - 08.2024
IT Lead Analyst
Eaton
10.2016 - 08.2021
IT Senior Analyst & Release Manager
Eaton
04.2015 - 10.2016
IT Project Manager
Eaton
02.2013 - 04.2015
Bachelor of Science - Management Information Systems
Bowling Green State University
08.2008 - 12.2012