Nick Macy
Miamisburg,OH
Summary
Dynamic Water Restoration Manager at Roto-Rooter with a proven track record in strategic planning and staff management. Achieved record-breaking sales while enhancing operational efficiency. Expert in business development and adept at fostering strong client relationships, driving revenue growth, and streamlining processes for optimal performance.
Overview
16
16
years of professional experience
Work History
Water Restoration Manage
Roto-Rooter
12.2019 - Current
- Reviewed monthly P&L statements to monitor profitability while identifying areas for cost reduction or revenue growth within the department.
- Increased corporate sales revenue by developing and implementing strategic sales plans.
- Streamlined hiring processes for quicker candidate placements, resulting in reduced time-to-fill rates.
- Broke several branch and regional records by maintaining a 60% CM for 13 consecutive months, while exceeding all sales targets.
- Developed detailed project plans, outlining scope, timelines, and resource allocation.
Account Executive
Charter Communications
01.2020 - 04.2022
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Identified customer needs and achieved service levels that met and exceeded expectations.
- Presented key decision-makers with new and updated account strategies.
Store Manager
Sprint Corp.
03.2010 - 01.2020
- Identified and proactively solved internal problems related to employee turnover by revamping training approaches.
- Recognized and tapped talented staff to fill key positions and maximize productivity.
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Capitalized on industry and marketplace trends to strategize solutions and enhance business operations.
Education
High School Diploma -
Centerville High School
Centerville, OH05.2002
Skills
- Staff Management
- Account Management
- Business planning
- Operations management
- Sales funnel development
- Strategic Planning
- Sales and Marketing
- Business development and planning
- MS Office
Timeline
Account Executive
Charter Communications
01.2020 - 04.2022
Water Restoration Manage
Roto-Rooter
12.2019 - Current
Store Manager
Sprint Corp.
03.2010 - 01.2020
High School Diploma -
Centerville High School