NICK MADDOX
Santa Maria,CA
Summary
Adaptable and enterprising chef with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.
Overview
11
11
years of professional experience
Work History
Back of House Event Lead
Field To Table Catering & Events
04.2023 - Current
- Ensured consistent portion control, improving costs management without sacrificing quality of dishes served.
- Supported special events catering by preparing custom menus tailored to client preferences and dietary restrictions.
- Completed daily prep work promptly, allowing for smooth service
- Contributed to overall restaurant success through consistently high-quality food production, resulting in positive guest reviews.
Sous Chef/ KItchen Manager
Debilz & Family Mobile Kitchen
05.2019 - 10.2023
- Safe and efficient Food Preparation
- Involved in the interviewing an hiring process of applicants
- Equipment maintenance and upkeep
- Ensured overall cleanliness and maintained health code standards
- Trained all levels of employees
- Ensured proper food rotation and receiving of deliveries.
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Acted as head chef when required to maintain continuity of service and quality.
Substance Abuse Counselor Intern
Central Coast Headway
09.2023 - 01.2024
- Incorporated motivational interviewing techniques into counseling sessions to empower clients towards positive behavioral changes that support long-term sobriety.
- Continuously expanded knowledge of evidence-based practices within the field of substance abuse counseling through professional development opportunities and trainings.
- Led psychoeducational workshops aimed at equipping clients with practical tools for coping with triggers, managing stressors, and preventing relapse.
Front of House Manager
Gardens Of Avila - Sycamore Resort And Spa
04.2022 - 05.2023
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Restaurant General Manager
Chipotle Mexican Grill
06.2013 - 11.2018
- Food Preparation
- Provided excellent customer service
- Trained and developed staff at all levels
- Oversaw and optimized Profit & Loss
- Recruited and interviewed new hires
- Ensured cleanliness of BOH and FOH
- General maintenance of equipment
- Schedule writing
- Food ordering
- Proper food rotation and delivery receiving.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
Education
Bachelor of Arts - Psychology
California State Polytechnic University, SLO
San Luis Obispo, CA06.2025
Associate's of Arts - Psychology
Allan Hancock College
Santa Maria, CA06.2023
Skills
- Operations Management
- Inventory Management
- Food Safety
- Cost Control
- Talent Development
- Guest Relations
- Budget Planning
- Menu development
Personal Information
Title: SOUS CHEF/ KITCHEN MANAGER
Timeline
Substance Abuse Counselor Intern
Central Coast Headway
09.2023 - 01.2024
Back of House Event Lead
Field To Table Catering & Events
04.2023 - Current
Front of House Manager
Gardens Of Avila - Sycamore Resort And Spa
04.2022 - 05.2023
Sous Chef/ KItchen Manager
Debilz & Family Mobile Kitchen
05.2019 - 10.2023
Restaurant General Manager
Chipotle Mexican Grill
06.2013 - 11.2018
Bachelor of Arts - Psychology
California State Polytechnic University, SLO
Associate's of Arts - Psychology
Allan Hancock College
Similar Profiles
Mateo GarciaMateo Garcia
Security Guard at 24 Carrots Events Catering And EventsSecurity Guard at 24 Carrots Events Catering And Events
Bailey TorresBailey Torres
Catering Server at 24 Carrots Events Catering and EventsCatering Server at 24 Carrots Events Catering and Events
Lanet LasicLanet Lasic
Server at 24 Carrots Events Catering And EventsServer at 24 Carrots Events Catering And Events