Summary
Overview
Work History
Education
Skills
Timeline
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Nick Malobabich

Manteo,NC

Summary

Dynamic professional with extensive experience in customer service and team leadership, previously at Wells Fargo & Company. Proven track record in enhancing operational efficiency and maintaining cash accuracy. Skilled in training staff and fostering a positive work environment, consistently achieving high service standards and improving client interactions.

Overview

28
28
years of professional experience

Work History

Assistant Manager

Ace Hardware
04.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Lead Bank Teller

Wells Fargo & Company
02.1997 - 03.2021
  • Trained junior tellers in best practices for client interactions, upholding excellent standards of service quality across the team.
  • Oversaw teller staff scheduling to maintain appropriate coverage during business hours.
  • Maintained cash drawer accuracy, effectively balancing daily deposits and withdrawals.
  • Streamlined teller operations for improved efficiency and reduced wait times.

Education

MBA -

Youngstown State University
Youngstown, OH
06.1990

BSBA - Management

Geneva College
Beaver Falls, PA
06.1984

Skills

  • Customer service
  • Money handling

  • Team leadership
  • Decision-making

Timeline

Assistant Manager

Ace Hardware
04.2021 - Current

Lead Bank Teller

Wells Fargo & Company
02.1997 - 03.2021

MBA -

Youngstown State University

BSBA - Management

Geneva College

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Nick Malobabich