Hi, I’m
Nick
Web3 Social Media Specialist
Summary
SALES ENABLEMENT SPECIALIST | BUSINESS/CLIENT DEVELOPMENT | SALES OPERATIONS
Highly-motivated self-starter with over 10 years of professional experience in sales and business development by day and immersed Web3 and Crypto geek by night. Recognized for my ability to quickly build rapport, think strategically, and adapt to new environments. Optimistic with my approach and execution. Demonstrated ability to manage teams with positive results while effectively developing partner and client relationships. Adept at working independently as well as collaboratively in a team setting. Positive energy in the workplace and willing to connect closely.
Overview
11
years of professional experience
3
Certifications
5
years of post-secondary education
Work History
YourWayMedicare LLC
Sales Leader
05.2023 - 11.2023
Job overview
- Charged with leading a team of 12 medicare consultants while they carry out sales relationships with our clients and partners
- Summarize and report performance metrics to upper management with daily and weekly meetings via Teams
- Must always be prepared to answer for any of those metrics
- Help my consultants manage their client pipelines to ensure high retention, our main goal
- Provide training as needed when any gaps arise in performance or compliance
- Communicate with clients/partners directly during any escalations.
TWITTER, INC
Sales Operations Specialist
10.2022 - 03.2023
Job overview
- Managed and optimized sales operations processes to drive efficiency and effectiveness within the sales organization
- Worked closely with the client and partner relationship teams to close the gap between their expectations and their experience with us
- Collaborated cross-functionally with various teams, including finance, marketing, and product groups to support the sales team and ensure alignment with broader company objectives
- Conducted data analysis and provided actionable insights to improve sales performance, increasing revenue, and achieving quarterly targets
- Developed and implemented strategies for streamlining the sales funnel, improving lead generation, and optimizing the sales cycle
- Handled sales forecasting, reporting, and salesforce administration, ensuring data accuracy and accessibility for the sales team.
GOHEALTH LLCCharlotte, NC
Sales Enablement Specialist
10.2019 - 10.2022
Job overview
- Helped craft and redesign our business sales process from the ground up
- Trained newly onboarded agents in all aspects of the sales process and systems used to assist Medicare beneficiaries
- Elevated agents to a minimum proficiency within 3-6 weeks, and was consistently recognized as a top manager due to onboarding success with new hires
- Was able to lift conversions by 18% in one Quarter
- Was selected to regularly run special projects with upper management, including working on pilot programs
- As one of the most dependable managers, they always knew I was ready to tackle new challenges.
CIRCLETRACKSUPPLY.COM, Family S-Corporation
08.2015 - 10.2019
Job overview
- Performed a wide range of business activities, from inbound phone sales from customers to packaging products for shipment
- Managed the company’s online store from server management to processing orders
- Helped to strategize company goals and business solutions to achieve those goals
- Contributed to doubling the company’s sales to $1 million using mostly SEO and business process optimization.
RED VENTURES
Inside Sales Professional
05.2013 - 06.2015
Job overview
- Fielded inbound calls from partner companies and converted them at an exceptional rate(30% on average) compared to that company’s own internal sales force(converting at 18% on average)
- Consistently performed in the top 5-10% of sales agents with high retention rates.
Education
THE UNIVERSITY OF NORTH CAROLINACharlotte, NC
Associate of Arts from Business Management
2008.08 - 2013.05 (4 education.years_Label & 9 education.months_Label)
University Overview
- Vice President of the Young Entrepreneur’s Association (2012)
- Certified Dive Master in year 2 of Scuba during Junior and Senior year.
Certification
Sales Operations | Leadership | Phone Sales | S-Corp Management | Small Business IT
Timeline
Sales Leader
YourWayMedicare LLC
05.2023 - 11.2023
Sales Operations Specialist
TWITTER, INC
10.2022 - 03.2023
Sales Enablement Specialist
GOHEALTH LLC
10.2019 - 10.2022
CIRCLETRACKSUPPLY.COM, Family S-Corporation
08.2015 - 10.2019
Inside Sales Professional
RED VENTURES
05.2013 - 06.2015
THE UNIVERSITY OF NORTH CAROLINA
Associate of Arts from Business Management
2008.08 - 2013.05 (4 education.years_Label & 9 education.months_Label)
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