Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nick McMahon

Austin,TX

Summary

Inspired by business development, personal growth & leadership. Over 10 years experience in phone sales, customer service and leadership. High energy, goal-oriented and inspired by driving team success. In most recent role built and managed a team of up to 23 reps hitting the annual team target 105% to goal and finished top 25% in annual team performance. Experienced but inspired by continued learning, and delivering results to build a more exciting future.

Overview

2
2
years of professional experience
1
1
Certification

Work History

April 2018 - October 2022

Realtor.com
Austin, TX

Consumer Success Supervisor/Manager 7/20 - 10/22

  • In 2022 took over managing underperforming team averaging 15+ reps leading them from 83% to goal to 100%+ performance to goal ongoing.
  • In 2020 built new team of up to 23 reps who where consistently top 5 or 10 performing out of 36 teams and averaged 105% to goal.
  • Fast Paced Environment - quickly learn new skills and applied them to daily tasks, improving day-to-day efficiency and productivity. Call breakdowns, new hire training support, team meetings, contests, comp plan hacking, hiring, performance improvement, career development.

Consumer Success Representative 11/18 - 7/20

  • Career Development - Goals development to help 8 reps get promoted.
  • Performed 2020 - 8x Top 25% & 4x Top 10%
  • MVP June 2020. Highest #1 talk time, and #2 in meeting transfers out of 300+ reps.

Business Development Representative 4/18 - 11/18

  • Developed business pipeline for new service offering called Broker Lead Accelerator. 50+ Outbound & Inbound calls daily. Managed CRM. Scheduled & held 3+ sales meetings daily with Real Estate Brokers. Onboarded strategic accounts including US Realty & Century 21.

Regional Sales Manager

Act-On
San Mateo, CA
2015 - 2016

Act-On is Marketing Automation solutions company.

  • Performed Stack rank #2 on team of 12 in 2015.
  • Calls, Appointment setting, demos, closed contracts, up-sells. Exceeded metrics winning multiple sales spiffs

Account Executive

Box
San Francisco, CA
2012 - 2014
  • Signed on 100+ new clients, 1,000's of new enterprise users & achieved OTE each year by building relationships with new and existing accounts to drive growth.
  • Deal sizes ranged from 5k to 95k & managed 40k to 80k pipeline. Managed deal cycles 30-180 days & on-boarded strategic accounts.

Account Executive

FUZE
San Francisco, CA
2010 - 2012

A visual collaboration company.

  • Sales Rep of Year 2011. Achieved over 150% of quota. Was on 40k/80k OTE and earned 102k on W2.
  • Sales Records - most prepaid annual sales, most pro license sales, & exceed 200% of quota in Q1 2011.

Account Development Representative

Granicus
San Francisco, CA
05.2008 - 02.2010
  • Scheduled in person meetings for enterprise sales reps with government municipalities using cold calling, inbound, outbound, email, calendar management, rep collaboration.
  • Increased meeting rate by 2x from 5 to 10+ per week.

Education

No Degree - Computer Science & Business Administration

San José State University
San Jose, CA
06.2008

Associate of Arts - Business Administration - Computer Science - Liberal Arts

West Valley College
Saratoga, CA
06.2002

Skills

  • Improving Processes & Eye For Detail - Collaborated on call script improvements that converted 10% higher
  • Employee Productivity- Team coaching's, call break downs, team meetings, performance improvement, drive team metrics, goal setting, call time, dials, IT support, de-escalation, managing outs, leverage rebuttals, company updates
  • Office - Ms Office, Google Docs, CRM, Calendar & Email Management, File Sharing Project Management
  • Phone Sales & Direct Sales - Top performer #2 of 300 reps, #1Talk Time, MVP& consistent top 5% performance
  • Career Development - Interviewed candidates, new hire onboarding, goal setting, helped 8 reps get promoted
  • Excellent Communication - Presentations for team & leadership, Toastmasters, avid reader

Certification

  • Future Leaders 1.0 & 2.0 - Realtor.com 2020
  • Sales 3.0 Leadership 2019, Sales Development Conference 2019, UPW- Tony Robbins 2017
  • Landmark Leadership & Self Expression 2018
  • John Barrows Sales 2x, Stuart Diamond Sales Negotiation

Timeline

Account Development Representative

Granicus
05.2008 - 02.2010

April 2018 - October 2022

Realtor.com

Regional Sales Manager

Act-On
2015 - 2016

Account Executive

Box
2012 - 2014

Account Executive

FUZE
2010 - 2012

No Degree - Computer Science & Business Administration

San José State University

Associate of Arts - Business Administration - Computer Science - Liberal Arts

West Valley College
Nick McMahon