Nick McMillan

• Spearhead growth with National / Enterprise accounts, resulting in increased revenue market share
• Collaborated seamlessly with mentors, sales leadership and marketing teams, fostering a culture of collaboration and continuous improvement that delivered quantifiable results - personally accounted for 10% of all sales in 2022, 23' & 24'
• Worked diligently on market research to create initiatives / verticals / pilot new products to help retention by 13% in 2022, 23' & 24'
• Presidents Club Winner in 2021 (#1) (50 reps) - 156% attainment - gained 147 new customers (#1) and delivered $65k (#1) in monthly recurring revenue
• 2021 #3 bonusly received (Slack) for DNA habits
• Presidents Club Winner in 2022 (#1) (45 reps) - 209% attainment - gained 176 new customers (#1) and delivered $74k (#1) in monthly recurring revenue
• Finished Future Leaders Program - MGR Training
• Presidents Club Winner 2023 (#1) (41 reps) -

156% attainment - gained over 165 new accounts and

delivered more than 10% of all sales company wide.

• 2024 YTD pacing at #2 in Presidents Club (126% attainment)
• Successfully piloted a new vertical combining motors and commercial sectors in 2024, leading strategic initiatives and training new sales representatives to expand market and divide growth

Responsible for territory and overall revenue growth through cold calling, estimating, meeting prospects and closing new business.

• Capitalized on industry and marketplace trends to strategic solutions and enhance business operations
• Engaged prospective clients through strategic outreach via phone, email and face-to-face interactions.
• Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends
• Grew sales numbers by $250k through skilled sales support for new and existing customers
• Organized and oversaw solid business portfolio bringing in 40% of overall company sales
• Prospected 200 new weekly leads with diverse strategies, including cold calling, site visits and customer referrals

As a highly driven operations and sales leader with a passion for growth, I've built a career around being successful at educating my clients as well as infiltrating new territories to increase profitability and overall revenue.

• Provided extensive support in sales, technical and business areas to key accounts
• Developed highly profitable pipeline based on multiple sales penetration techniques
• Addressed problems in proactive and knowledgeable manner to maintain and enhance client satisfaction
• Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms - 125% attainment

As an Account Executive specializing in customized less-than-truckload solutions, help small to large sized companies deliver claims-free freight on time. Generated new business-reached 75% growth in sales territory within 6 months and maintained current business-performed at or above 100% revenue attainment.

• Articulated and demonstrated product concepts and offerings to clients in terms that were easily understandable
• Asked appropriate questions to identify prospects' needs and pinpoint the solutions that would be the best fit
• Built and cultivated a healthy pipeline of customers that was interested in partnering with the company
• Documented sales, customer interactions and concerns, and generated update reports for senior management
• Monitored service after the sale and implemented quick and effective problem resolutions
• Consulted with clients on business issues and developed innovative proposals
• Contacted customers as soon as issues arose to immediately find resolution before the problems escalated
• Visited customer locations to determine needs, set up contracts and provide training

Managed customer accounts and retention. Goal strategizing for optimizing business-maintained a 45% annual growth rate. Oversaw and managed all current client relationships to ensure high satisfaction. Maintained efficient supply chain solutions and coordinated all freight from point to point.

• Developed quarterly and annual sales department budgets
• Promptly resolved all customer requests, questions and complaints
• Responded to customer requests via telephone and email
• Supported Chief Operating Officer with daily operational functions
• Implemented marketing strategies which resulted in 12% growth of customer base
• Developed new process for employee evaluation which resulted in marked performance improvements