Summary
Overview
Work History
Education
Skills
Timeline
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Nick Moradi

Hartselle,AL

Summary

Dynamic and results-driven professional with extensive experience in equipment repair and customer service, notably at TecRoom Repair and Electronics. Proven track record of enhancing repair success rates through advanced troubleshooting techniques. Strong mechanical skills complemented by a commitment to safety and fostering positive customer relationships.

Overview

26
26
years of professional experience

Work History

Phone/iPad Repair Tech

Elite Tech Services
02.2025 - 05.2025
  • Maintained inventory of repair supplies and ordered parts.
  • Utilized variety of tools and diagnostic equipment to complete repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
  • Handled incoming calls and assisted customers with quotes related to repairs.

Store Owner

TecRoom Repair and Electronics
06.2018 - 01.2025
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Performed quality repairs on smartphones and iPads.

3rd Shift Supervisor

Syndeo Corporation
05.2002 - 05.2018
  • Implemented process improvements to reduce downtime, increasing overall efficiency on the production floor.
  • Coordinated with cross-functional teams to troubleshoot issues that arose during production processes, facilitating swift problem resolution.
  • Planned engaging team-building activities aimed at boosting camaraderie and morale among night shift staff members.
  • Enhanced worker safety by enforcing strict adherence to company policies and conducting regular safety inspections.

Light Wheel Vehicle Mechanic

United States Army
04.1999 - 04.2002
  • Diagnosed engine, suspension, brake, transmission, and other vehicle issues using extensive training and diagnostic equipment.
  • Worked on starting systems and electrical systems such as wiring harnesses, lights, batteries, and communication systems.
  • Maintained proper physical conditioning in accordance with military standards.
  • Improved vehicle performance by conducting thorough diagnostics and identifying necessary repairs.

Education

Business Management

Athens State University
Athens, AL
04-2018

Skills

  • Customer service
  • Mechanical skills
  • Safety requirements
  • Equipment Repair

Timeline

Phone/iPad Repair Tech

Elite Tech Services
02.2025 - 05.2025

Store Owner

TecRoom Repair and Electronics
06.2018 - 01.2025

3rd Shift Supervisor

Syndeo Corporation
05.2002 - 05.2018

Light Wheel Vehicle Mechanic

United States Army
04.1999 - 04.2002

Business Management

Athens State University

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Nick Moradi