Summary
Work History
Education
Skills
Timeline
Generic

Nick Moses

North Bend,OH

Summary

Experienced Delivery Driver with a proven track record of success at Self Contractor. Committed to ensuring customer satisfaction through meticulous attention to detail and timely, accurate deliveries. Utilized GPS technology and extensive local traffic knowledge to optimize routes, resulting in a significant increase in efficiency. Recognized for exceptional customer service and a collaborative approach, always prioritizing the safety and reliability of all deliveries.

Work History

Delivery Driver

Self Contractor
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.
  • Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
  • Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Contributed to environmental sustainability by following eco-friendly driving practices.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Fostered strong relationships with customers, leading to increased loyalty and repeat business.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
  • Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
  • Fostered positive working relationships with regular customers.
  • Minimized company liability and risks to loads by obeying traffic laws.

Education

None - General Studies

Western Hills High School
Cincinnati, OH

GED - General

St. Michael (Community Matters)
Cincinnati OHio
10.2024

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable

Timeline

Delivery Driver

Self Contractor

None - General Studies

Western Hills High School

GED - General

St. Michael (Community Matters)
Nick Moses