Nick Oswalt
Computer Analyst
Georgetown,KY
Summary
Confident Computer Analyst with expertise in CVE Patching and assisting end users with technical issues. Consistently beneficial to all technical operations and technological procedures. My colleagues and managers would say I am a leader amongst my peers and a hard working employee!
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Computer Analyst
Lexington Urban Fayette Co Gov - Fayette CO Jail
2023.11 - Current
- Performs daily and weekly software patches to CCS network servers and workstations to patch CVE Vulnerabilities
- Writes, tests, installs, modifies, monitors and supports computer hardware, software, systems and applications; troubleshoots as issues arise
- Documents processes and develop reports as needed
- Coordinates with internal and external resources for upgrades and other systems concerns
- Identity Management of Active Directory and Azure AD.
System Engineer
NetGain Technologies, LLC
2023.04 - 2023.11
- Responds to time-and-material service requests and performed backup maintenance
- Configures standard POP, SMTP, and Exchange clients, including Outlook
- Installs, troubleshoots and customizes a diverse list of software
- Administers user accounts and groups, configure file permissions, and monitor event logs
- Troubleshoots VOIP phones, network connectivity and VPN connections.
Cabinet Human Family Services - Technical Support
Conduent
2022.11 - 2023.04
- Assists users with technical support issues software, hardware, and email support
- Documents calls with extreme detail
- Provides high-level customer service and soft skills.
Transportation Manager
Gordon Food Service
2014.04 - 2022.10
- Scheduls and routes assignments via Microsoft 365 apps
- Manages Budget Analysis, Driver Performance Metrics and Payroll
- Device management and troubleshooting.
Education
High School Diploma -
Scott County High School
Georgetown, KY 2001.05 -
No Degree - Computer Programming
Southside Technical School
Lexington, KY 2001.05 -
Skills
Identity Managementundefined
Certification
CompTIA Security+
Timeline
Computer Analyst
Lexington Urban Fayette Co Gov - Fayette CO Jail
2023.11 - Current
System Engineer
NetGain Technologies, LLC
2023.04 - 2023.11
Cabinet Human Family Services - Technical Support
Conduent
2022.11 - 2023.04
Transportation Manager
Gordon Food Service
2014.04 - 2022.10
High School Diploma -
Scott County High School
2001.05 -
No Degree - Computer Programming
Southside Technical School
2001.05 -
CompTIA Security+
CompTia Network+
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