Nick Petrich
Denver,CO
Summary
Organized worker with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Great interpersonal skills, and wiling to go above and beyond to ensure customer satisfaction. Great problem solver and happy to help out in any way possible.
Overview
2
2
years of professional experience
Work History
Professional Car Detailer
Self-employed
07.2022 - 09.2022
- Upheld company reputation by consistently delivering exceptional car detailing results meeting client expectations.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Demonstrated strong attention to detail while performing thorough inspections before releasing vehicles back to clients.
- Extremely devoted to maintaining customer satisfaction.
- Collaborated with a small team to complete details in a timely and quality manor.
- Interpersonal communication
Car Wash Detailer
Water Way Net
04.2022 - 07.2022
- Improved overall car wash efficiency with meticulous attention to detail in each task.
- Promoted repeat business through exceptional customer service and attention to individual needs.
- Maintained a clean and organized work environment for efficient service delivery.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Collaborated with team members to complete high-volume tasks, ensuring timely completion of all jobs.
- Provided exceptional customer service and addressed customer inquiries.
Representative
Menchies Yogurt
10.2021 - 03.2022
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Assisted in training new hires and offered ongoing support to help them reach their full potential.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Improved client retention rates by building strong relationships and offering personalized solutions to their needs.
- Managed inventory to provide customers with access to products in high demand.
Garden Worker
Shelly's Garden Country Nursery
05.2020 - 08.2020
- Enhanced plant health by implementing proper pruning techniques and weed control methods.
- Ensured safety of staff members through comprehensive training on tool usage, chemical handling, and general workplace procedures.
- Implemented creative solutions for space limitations in urban gardens with vertical planting systems, container gardens, and rooftop installations.
- Increased customer satisfaction with custom garden designs tailored to individual preferences and site conditions.
- Removed debris and waste from outdoor areas.
- Collaborated with gardeners to plan and design outdoor spaces.
- Communicated effectively with clients to gather feedback, address concerns, and ensure satisfaction with garden maintenance services.
Education
No Degree - Business
Sierra College
Rocklin, CA05.2027
High School Diploma -
Broomfield High School
Broomfield, CO05.2023
Skills
- Customer Service
- Customer Satisfaction
- Relationship Building
- Interior and exterior cleaning
- Professional Appearance
- Hospitality service expertise
- Cleanliness standards
- Safe Food Handling
- High-volume dining
- Sales expertise
- Sales Techniques
- Food safety understanding
- Supply Restocking
- Quality Control
weight lifting
I am a driven and. committed person, I lift 6/7 times a week and try to get a couple miles of cardio daily walking my dog.
Timeline
Professional Car Detailer
Self-employed
07.2022 - 09.2022
Car Wash Detailer
Water Way Net
04.2022 - 07.2022
Representative
Menchies Yogurt
10.2021 - 03.2022
Garden Worker
Shelly's Garden Country Nursery
05.2020 - 08.2020
No Degree - Business
Sierra College
High School Diploma -
Broomfield High School