Nick Reeves
Lacey,WA
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations of 10-115 employees. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
16
16
years of professional experience
Work History
Dispatcher
Maxim Crane Works
10.2022 - 12.2023
- Monitored and tracked dispatch communication systems.
- Monitored vehicle locations to coordinate timely arrivals.
- Answered phone calls and responded to customer emails.
- Minimized cost of operations by optimizing routes for drivers to align with budget.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 10 fleet vehicles.
Operations Manager
UNFI
09.2021 - 06.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Supervisor
Michaels DC
08.2018 - 09.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Boosted team performance by developing customer service training materials and conducting service training.
Inbound/Outbound Svc Manager to Operations and Area Manager
FedEx Ground
08.2007 - 08.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed systems and procedures to improve operational quality and team efficiency.
- Facilitated smooth collaboration between departments through clear communication channels.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
Education
High School Diploma -
Denbigh High School
Newport News, VASkills
- Safety Manager/Instructor
- Manage resources and personnel
- Fast Learner
- Self-Motivated
- Retention & Recruitment
- Detail Oriented
Timeline
Dispatcher
Maxim Crane Works
10.2022 - 12.2023
Operations Manager
UNFI
09.2021 - 06.2022
Supervisor
Michaels DC
08.2018 - 09.2021
Inbound/Outbound Svc Manager to Operations and Area Manager
FedEx Ground
08.2007 - 08.2018
High School Diploma -
Denbigh High School
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