NICK REYES
New York,NY
Summary
Versatile professional with a solid background in hospitality and facilities operations. Combines strong customer service, bartending, and maintenance skills with effective teamwork and inventory management to support seamless service and operational excellence.
Overview
9
9
years of professional experience
Work History
Bartender / Barback
Port Sa'id NYC
New York, USA
09.2023 - Current
- Greet customers, take beverage orders, and provide exceptional customer service in a high-volume restaurant and bar.
- Prepare, mix, garnish, and serve alcoholic and non-alcoholic beverages while maintaining quality and consistency.
- Verify customer identification and serve alcohol responsibly in compliance with applicable regulations.
- Operate POS systems and accurately process cash and credit card transactions.
- Maintained clean, organized, and fully stocked bar by replenishing liquor, beer, wine, mixers, garnishes, ice, and supplies to ensure operational efficiency.
- Ensured timely replacement of beer kegs to maintain a steady flow of beverages for customers., prepare fresh garnishes and mixers, and support bartenders during busy service periods.
- Wash and polish glassware, bar tools, and equipment while following sanitation and food safety standards.
- Monitor inventory, receive deliveries, and notify management when supplies are running low.
- Collaborated with bartenders, servers, and kitchen staff to streamline service and enhance overall guest experience.
- Perform opening and closing duties, including inventory counts, cleaning, restocking, and waste removal.
Facilities Associate
Verizon Media/Yahoo Inc.
New York, USA
03.2021 - 09.2023
- Coordinated with vendors, facility management, and occupants to address needs and resolve issues.
- Executed maintenance duties, minor repairs, and key management to maintain facility standards.
- Supported daily operations of assigned facility to ensure smooth functioning.
- Worked independently while supervising projects, company events, and facility launches.
Concierge/Doorman
GID Property Management
New York, USA
04.2018 - 01.2021
- Welcomed residents and guests, providing direction and assistance.
- Processed tenant requests efficiently, enhancing resident satisfaction.
- Monitored security camera feeds and in-person entrance ways into the premises.
- Oversaw lobby traffic, notifying residents of arriving guests and deliveries for improved security.
- Handled phone inquiries professionally, ensuring prompt and courteous communication.
- Daily cleaning of the common areas such as residential corridors, lobbies and vestibules, stairwells, elevators, trash rooms, building exterior, compactor rooms.
Receptionist/Clerk
Weill Cornell Department of Otolaryngology
New York, USA
02.2017 - 04.2018
- Ensured waiting room met customer needs by maintaining organization, stocking water container and cups, keeping ENT brochure racks filled, providing magazines, and ensuring kiosk computers functioned properly.
- Validate the patient's insurance before the patient enters the practice.
- Delivered answering service call sheets to doctors’ mailboxes, ensuring prompt responses to patient inquiries.
- Collected, sorted, and distributed department mail, facilitating timely communication.
- Organized and maintained paper departmental charts for efficient physician access. for physicians not using the EPIC system.
Education
General Diploma - General Studies
John F. Kennedy High School
99 Terrace View Avenue06-2000
Skills
- Bartending
- Barback Assistance
- POS Systems
- Cash Handling
- Inventory Management
- Customer Service
- Time Management
- Teamwork
- Communication
- Microsoft Office
Languages
- English, Native
- Spanish, Native
Timeline
Bartender / Barback
Port Sa'id NYC
09.2023 - Current
Facilities Associate
Verizon Media/Yahoo Inc.
03.2021 - 09.2023
Concierge/Doorman
GID Property Management
04.2018 - 01.2021
Receptionist/Clerk
Weill Cornell Department of Otolaryngology
02.2017 - 04.2018
General Diploma - General Studies
John F. Kennedy High School