Nick Romano
Norridge,IL
Summary
Experienced kitchen leader bringing demonstrated success in developing and motivating strong restaurant teams to assist seventy-two-hundred plus customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.
Overview
4
4
years of professional experience
Work History
FTS 2 Trainer
Chick-fil-A
09.2024 - Current
- Collaborated with subject matter experts to create accurate training content.
- Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
- Led teams of corporate trainers while working towards local restaurant leader's success.
Kitchen Manager
Chick-fil-A
01.2023 - Current
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Consistently met or exceeded local health department inspection requirements by building food safe systems and knowledgeable team.
- Oversaw food preparation and monitored safety protocols.
- Achieved quick service times during peak service hours by effectively managing workflow distribution across various stations.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
FTS 1 Trainer
Chick-fil-A
05.2023 - 09.2024
- Provided coaching and mentoring to employees.
- Trained new teams based on company standards and procedures.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Established and maintained quality control standards.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
Team Leader
Chick-fil-A
01.2022 - 01.2023
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Team Member
Chick-fil-A
01.2021 - 01.2021
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Learned all required tasks quickly to maximize performance.
Education
Associate of Arts - General Education
Southern New Hampshire University
Hooksett, NH05-2026
Skills
- Multitasking and Organization
- Customer Service
- Food Safety
- Inventory Management
- Staff Training and Development
- Waste Reduction
- Problem-Solving
- Goal Setting
Timeline
FTS 2 Trainer
Chick-fil-A
09.2024 - Current
FTS 1 Trainer
Chick-fil-A
05.2023 - 09.2024
Kitchen Manager
Chick-fil-A
01.2023 - Current
Team Leader
Chick-fil-A
01.2022 - 01.2023
Team Member
Chick-fil-A
01.2021 - 01.2021
Associate of Arts - General Education
Southern New Hampshire University
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