Nick Root
St. Petersburg,FL
Summary
Proven leader in hospitality, adept at relationship building and upselling, with a track record of maximizing efficiency and expanding customer bases at Forward Hospitality Group. Excelled in mentoring sales teams and enhancing customer satisfaction through innovative operational strategies. Skilled in problem-solving and customer service, consistently achieving strategic goals.
Overview
6
6
years of professional experience
Work History
Director of Night Life
Forward Hospitality Group
St. Petersburg, FL
04.2022 - Current
- Formed and sustained strategic relationships with clients.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Worked with management team to develop operational goals aligned with business strategy.
Sales Manager
Aptive Environmental
Cleveland, OH
03.2021 - 03.2022
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Established relationships with key clients, while maintaining existing customer base.
- Executed strategic sales plans to expand customer base and revenue.
Bar Manager
frostys
Put-in-Bay, OH
04.2019 - 02.2021
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Education
Bachelor of Science - Exercise Science
Tiffin University
Tiffin, OH05-2019
Skills
- Upselling
- Relationship building
- Problem-solving
- Customer service
- Hospitality and accommodation
Timeline
Director of Night Life
Forward Hospitality Group
04.2022 - Current
Sales Manager
Aptive Environmental
03.2021 - 03.2022
Bar Manager
frostys
04.2019 - 02.2021
Bachelor of Science - Exercise Science
Tiffin University
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