Professional Summary: Data analyst, ICD-10 coder and licensed clinician with 5+ years experience improving CMS patient quality scores and optimizing clinical operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Program Analyst
Department of Veterans Affairs
01.2024 - Current
Technical and analytic subject matter expert responsible for data table & model builds using Oracle analytics platform and Vertica SQL.
Build automated Tableau tools to support clinical and non-clinical end users.
Perform ad-hoc SQL queries of Oracle Health database in response to VA customer requests.
Formally present data analytics to VA leadership and support staff.
Earned 5 out of 5 'Outstanding' performance rating as new VA Analyst.
Leveraged clinical knowledge in healthcare quality informatics to solve complex technology solutions; support VA effort to modernize Electronic Healthcare Record (EHR) system.
Led bi-weekly working group with VA national quality leaders to analyze VA quality measures versus TJC, CMS, NAHQ industry standards and recommend improvements.
Collaborated with VA key stakeholders in development of VA Quality & Patient Safety User Guide and Strategic Plan.
Clinical Chart Reviewer
Netsmart Technologies, 40+ Hours/week
11.2021 - 11.2022
Conducted comprehensive audits and ICD-10 coding of medical charts, leading to improved CMS quality scores.
Highly proficient in 4+ client EHR systems (including Cerner and EPIC); performed ICD 10 coding with >95% accuracy.
Quality Coordinator
Holland Hospital, 40+ Hours/week
06.2018 - 11.2021
Managed key hospital-based quality program; led effort to improve CMS Quality scores from 3-to-4 stars in patient functional outcomes and maintained 5/5 stars in patient satisfaction.
Key member of hospital agency leadership team; met regularly with Executive Director to discuss strategic goals, staff hiring, policy updates and implementing new training programs to improve agency operations.
Integrated SHP electronic health database into health agency quality operations; utilized SHP reports and predictive tools to collect & analyze patient data and reported trends to hospital leadership.
Led multi-disciplinary project teams with focus on using health informatics and statistical analysis to improve patient functional outcomes.
Physical Therapist
Broward North Hospital & Encompass Health
06.2017 - 04.2018
Evaluated and treated patients in an Inpatient Rehabilitation and Acute settings; developed goals and treatment plans in close coordination with patient, their caregiver and rehabilitation physician.
Education
Doctor of Physical Therapy - Physical Therapy
University of Miami
Miami, FL
05.2017
BBA - Accounting
Western Michigan University
Kalamazoo, MI
04.2005
Skills
Vertica SQL
ICD-10 Coding
CMS Quality Star Ratings
HHCAHPS Patient Satisfaction
Tableau Data Visualization
Database Management
Epic & Oracle Health EHR
Licensed Physical Therapist
Accomplishments
Distinguished graduate of USAF Officer Training School and Basic Military Training Honor Graduate
Recipient of the USAF Achievement, National Defense, Iraq Campaign, and Armed Forces Reserves Medals
Certification
Florida Physical Therapy License, Former Certified Public Accountant (Expired IL license)
Legal Administrative Specialist at Department Of Veterans Affairs, Veterans Benefits AdminLegal Administrative Specialist at Department Of Veterans Affairs, Veterans Benefits Admin
Human Resources Specialist, Information Systems at Department of Veterans Affairs, Veterans Health Administration Central OfficeHuman Resources Specialist, Information Systems at Department of Veterans Affairs, Veterans Health Administration Central Office
Quality Review Specialist/ Decision Review Officer at Department Of Veterans Affairs, Veterans Benefits AdminQuality Review Specialist/ Decision Review Officer at Department Of Veterans Affairs, Veterans Benefits Admin
Health System Specialist at Department of Veterans Affairs/ Veterans Health AdministrationHealth System Specialist at Department of Veterans Affairs/ Veterans Health Administration