Head Manager at StoneFire Pizza with a proven track record in operations management and staff training. Expert in inventory management, ensuring efficient supply chain processes while fostering workplace loyalty. Recognized for enhancing customer satisfaction through effective problem resolution and training initiatives, contributing to a thriving restaurant environment.
• Provided fast friendly service to customers in a high-volume restaurant environment.
• Took and prepared accurate customer orders ensuring quality and consistency.
• Handled cash, credit card transaction, and operated the POS system with accuracy.
• Trained new employees on food prep,safety procedures,and customer service standards.
• Resolved customer concerns promptly and professionally, maintaining positive guest experiences.
• Maintained inventory and oversaw ordering of supplies, minimizing waste and ensuring stock rotation.
• 2023-2024 Voted best pizza place around LakeCounty
•2024-2025 Voted best pizza place around LakeCounty
California Food Handler Certificate of Training