Nick Schluga
Oak Creek,WI
Summary
Professional with dynamic expertise in Quality Control, Client Support Services, and Logistics Operations. Enhancing business knowledge through a Bachelor's degree in Business Management, which will be obtained in November 2025.
Overview
9
9
years of professional experience
Work History
Public Safety/Telecommunications
Medical College of Wisconsin
Milwaukee, US
05.2024 - 05.2025
- Managed dispatch center call operations to ensure interdepartmental communication and support.
- Collaborated with other departments to support campus operations.
- Assisted administrative staff with various tasks, enhancing overall operational effectiveness.
- Provided access, support, and guidance while answering inquiries for staff, faculty, students, and visitors.
Quality Tech
Molson Coors
Milwaukee, US
03.2021 - 05.2024
- Ensured adherence to quality and safety standards by performing quality control checks and implementing CIP/SIP protocols.
- Supported interdepartmental coordination while adapting to changing production schedules.
- Utilized computer software and piping systems to facilitate efficient transfers between fermentation and aging tanks.
- Troubleshot issues relating to product specifications, enhancing transfer and finishing processes.
Public Safety/Customer Service
Froedtert Hospital
Milwaukee, US
05.2019 - 03.2021
- Executed high-volume patrols at Level-1 Trauma Center to ensure safety and prompt incident response.
- Applied de-escalation techniques in emergency situations, effectively resolving incidents.
- Maintained comprehensive reports to ensure legal and administrative compliance.
- Facilitated collaboration with patrons and clinical staff to promote a respectful and secure environment.
Lead Warehouse Technician
Joern's Healthcare
New Berlin, US
08.2016 - 05.2019
- Streamlined warehouse workflows, enhancing communication between drivers and hospital staff.
- Maintained accurate inventory entries to support operational efficiency.
- Identified daily inefficiencies and implemented effective solutions to resolve them.
- Served as primary contact for healthcare clients requiring equipment assistance or expressing concerns.
- Implemented Microsoft 365 software to improve inventory management processes.
Education
Bachelor's Degree - Business Management
Western Governors University
11.2025
Skills
- Quality assurance and safety
- Interdepartmental coordination
- Incident management
- Warehouse operations
- Customer relationship building
- Report writing and documentation
- Microsoft Office proficiency
- Data analysis
- Time management
Timeline
Public Safety/Telecommunications
Medical College of Wisconsin
05.2024 - 05.2025
Quality Tech
Molson Coors
03.2021 - 05.2024
Public Safety/Customer Service
Froedtert Hospital
05.2019 - 03.2021
Lead Warehouse Technician
Joern's Healthcare
08.2016 - 05.2019
Bachelor's Degree - Business Management
Western Governors University
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