Nick Shirdon
Manvel,TX
Summary
Highly motivated and competitive professional with a strong passion for sales and customer relations. Known for exceptional public speaking skills, the ability to quickly adapt, and a relentless drive to learn and grow in challenging environments. Proven track record of building strong relationships, delivering results, and going above and beyond to exceed expectations. Seeking to join a top-performing company where I can contribute to growth, sharpen my skills, and continue developing as a dynamic sales leader. Committed to excellence and always striving to be the best in every role I take on.
Overview
6
6
years of professional experience
Work History
AGM
Pluckers
College Station, TX
11.2024 - Current
- Optimized operational efficiency and customer service, driving revenue growth and achieving sales targets.
- Managed inventory and order logistics to maximize product availability and minimize waste.
- Collaborated with management to identify sales opportunities, enhancing guest loyalty and repeat business.
- Implemented process improvements that reduced costs and increased revenue.
- Analyzed sales data to forecast demand, optimizing staffing and inventory for profitability.
- Cultivated strong vendor relationships to ensure timely deliveries and cost-effective purchasing.
- Trained team members on upselling techniques to boost average ticket sales.
- Developed effective sales strategies that increased group sales significantly.
Manager
The Stella Hotel & Campfire Restaurant
Bryan, TX
07.2024 - 11.2024
- Cultivated strong community relations through public speaking and local event participation.
- Negotiated deals and proposed solutions using public speaking expertise.
- Drove revenue growth by enhancing customer satisfaction, achieving 20% increase in overall revenue.
- Managed inventory logistics, ensuring stock levels met demand to improve order fulfillment.
- Designed and implemented a new sales process, resulting in 15% increase in overall sales.
- Analyzed sales performance through key performance indicators to identify improvement opportunities.
- Collaborated with marketing team to promote events, significantly boosting event-driven revenue.
- Nurtured client relationships through personalized service, enhancing customer retention and loyalty.
Team Lead / Supervisor
The Stella Hotel & Campfire Resturaunt
BRYAN, TX
08.2023 - 07.2024
- Utilized consultative selling techniques to identify customer needs and boost sales performance.
- Managed daily order logistics to ensure efficient product delivery and service consistency.
- Oversaw inventory control, maintaining accurate records to prevent stock issues.
- Played a key role in managing customer accounts while promoting premium products to maximize revenue.
- Conducted training initiatives on sales and service strategies, enhancing conversion rates.
- Developed and implemented strategies for delivering exceptional customer experiences.
- Reviewed employee performance, providing feedback and coaching for continuous improvement.
Server / Bartender
The Stella Hotel & Campfire Resturaunt
BRYAN, TX
08.2021 - 08.2023
- Achieved top sales in food and beverage offerings through strong customer rapport and high-margin recommendations.
- Upsold premium products by assessing customer feedback, resulting in increased revenue per transaction.
- Ensured timely delivery and service quality for high-profile events, contributing to repeat business.
- Managed inventory by reporting product needs and maintaining optimal stock levels for efficiency.
- Implemented proactive strategies to enhance customer relations and satisfaction levels.
- Provided prompt, courteous service to develop and maintain strong customer relationships.
Sales Team
LA Fitness
Pearland, TX
03.2020 - 07.2021
- Exceeded sales targets consistently by identifying customer needs and offering personalized fitness memberships and programs
- Managed client accounts and ensured follow-up communication, fostering long-term relationships that resulted in high membership retention rates
- Analyzed client data to identify upsell opportunities and deliver customized packages to meet client fitness goals and drive additional revenue
- Coordinated membership renewals and new sign-ups, ensuring efficient processing and increasing overall sales volume
Sales Team
Planet Fitness
Alvin, TX
08.2019 - 03.2020
- Drove sales growth by identifying client needs and promoting memberships and fitness services, consistently surpassing sales quotas
- Maintained customer relationships by offering solutions to meet specific fitness goals and promoting additional services and products
- Worked with the team to optimize inventory and track sales trends, ensuring that product offerings met customer demand and sales targets
- Assisted with customer outreach campaigns and local community events to drive brand awareness and new memberships
Education
Bachelors of Science - Managment, Hospitality
Texas A&M University
College Station, TexasSkills
- Consultative sales approach
- Public speaking
- Customer retention strategies
- Upselling techniques
- Vendor relations management
- Client engagement and relationship building
- Verbal communication skills
- Critical thinking abilities
- Flexibility and adaptability
- Training and development expertise
- Solution-based selling techniques
- Client relationship management
- Effective communication skills
- Inventory management systems
- Sales forecasting methods
- Operational efficiency strategies
- Cost-effective purchasing practices
- CRM software expertise
- Sales tracking methodologies
- Data analysis capabilities
Affiliations
- State-Level Athlete – Football & Swimming
- Collegiate Football Recruit
- Fitness Enthusiast & Discipline-Driven Training Routine
- Self-Taught Investor – Funded College Through Stock & Cryptocurrency Investments
- Avid Golfer, Hunter, and Outdoor Enthusiast (Hiking & Nature Exploration)
- Passionate and Active in Faith-Based Community Involvement
- Committed to Personal Growth, Mental Toughness, and Goal-Oriented Living
Accomplishments
- Top-Ranked Sales Performer in Multiple Serving Roles – Consistently Led in Upselling & Guest Satisfaction
- Increased Customer Satisfaction Scores by 20% While Managing at The Stella Hotel
- Earned Promotion to Assistant General Manager at Pluckers – One of the Youngest AGMs in Company History
- Recognized for Leadership, Guest Relations, and Operational Excellence in High-Volume Hospitality Environments
References
References available upon request.
Timeline
AGM
Pluckers
11.2024 - Current
Manager
The Stella Hotel & Campfire Restaurant
07.2024 - 11.2024
Team Lead / Supervisor
The Stella Hotel & Campfire Resturaunt
08.2023 - 07.2024
Server / Bartender
The Stella Hotel & Campfire Resturaunt
08.2021 - 08.2023
Sales Team
LA Fitness
03.2020 - 07.2021
Sales Team
Planet Fitness
08.2019 - 03.2020
Bachelors of Science - Managment, Hospitality
Texas A&M University
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