Nick Skeen
New Braunfels,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
Regional Parts Manager
Daikin
10.2017 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Area Sales Manager
Daikin
03.2015 - 10.2017
- Executed proven strategies to hit sales quota and help company achieve goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Built lasting relationships with clients through outstanding customer service interactions.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Led sales region to increase sales and boost team morale.
- Introduced new products to meet customer demand and increase profits.
Territory Sales Manager
Daikin
03.2012 - 03.2015
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Drove team revenue totals by bringing in top sales numbers.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Offered new and existing customers profitable products to maintain strong territory-wide revenue.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
Branch Manager
Daikin
02.2009 - 02.2012
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Implemented service improvements to enhance sales cycle.
Education
BBA - Business Administration
University of Houston
Houston, TX08.2008
Skills
- Mathematical Calculations
- Analytical and Critical Thinking
- Dependable and Consistent
- Professional Communication
- Adaptability and Flexibility
- Teamwork and Collaboration
Timeline
Regional Parts Manager
Daikin
10.2017 - Current
Area Sales Manager
Daikin
03.2015 - 10.2017
Territory Sales Manager
Daikin
03.2012 - 03.2015
Branch Manager
Daikin
02.2009 - 02.2012
BBA - Business Administration
University of Houston
Similar Profiles
Aaron AlexanderAaron Alexander
Branch Manager at DaikinBranch Manager at Daikin
Tracy SmithTracy Smith
Sr. Project Manager at DaikinSr. Project Manager at Daikin
Qi Jia HeQi Jia He
Sales Agent at DaikinSales Agent at Daikin
Sheila R HartSheila R Hart
Lead at DaikinLead at Daikin
Tammi KohlerTammi Kohler
RN Case Manager/Utilization Review RN at Northeast Baptist HospitalRN Case Manager/Utilization Review RN at Northeast Baptist Hospital