Nick Thomas
Janesville,WI
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure the Sales Logistics Specialist position. Ready to help team achieve company goals. Adept at enhancing operational efficiency and client satisfaction, tenure at Intuit Corporation, showcased problem-solving prowess and expertise in CRM software.
Leveraging skills in critical thinking and client relations, consistently Rated "Exceeded Expectations," delivering comprehensive reports and improving processes, underscoring commitment to continuous improvement and performance maximization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
36
36
years of professional experience
Work History
Private Investigator
Ti2 Agency, Inc
01.2016 - Current
- Streamlined operations and prioritized tasks allowed a team of investigators to increase their factual reporting abilities by 25% in five years.
- Coordinated collecting and documenting witness statements, video recordings, and photographs to support case findings.
- Conducted client relations from initial intake through contracting, updating, and final reporting, earning the company 38 Google Reviews and a 4.9-star Rating.
- Comprehensive reports detailing case findings and recommendations.
- Performed five Technical Surveillance Countermeasures Assignments annually, locating hidden tracking and monitoring devices.
Senior Bookkeeper
Intuit Corporation
08.2010 - 05.2023
- Reconciled and corrected issues with over 1000 SMB financial records.
- Conducted book clean-ups for hundreds of clients to ensure accurate financial deliverables and reports.
- Tracked expenses and income for client businesses while organizing and maintaining bank statements for checking accounts.
- Established QuickBooks accounting system to reflect accurate financial records.
Transportation Movement Coordinator (O-3)
US Army
07.1988 - 07.2010
- Coordinated over 300 driver's brigade level dispatches per week to accomplish daily convoy delivery requirements in hostile environments.
- Tracked shipments from dispatch through delivery to verify timely arrival.
- Resolved daily customer and driver issues related to shipments efficiently while maintaining high levels of safety, security, and satisfaction throughout the resolution process.
- Improved transportation efficiency by streamlining route planning and coordinating schedules using Excel spreadsheets.
Education
MBA - Logistics Management
University of Phoenix
Tempe, AZBachelor of Arts - International Relations And Affairs
University of Wisconsin - Madison
Madison, WICertificate - Digital Marketing
Full Sail University
Winter Park, FLCertificate - Cyber Operations And Warfare
University of Wisconsin - Madison
Madison, WISkills
- Client Relations
- Sales Strategies
- CRM Software Usage
- Continuous Improvement
- Performance maximization
- Problem-Solving
- Multitasking
- Critical Thinking
- Customer Engagement
- Deadline Management
- Supply Chain Understanding
- Cold-calling
License
Wisconsin Licensed Private Detective #10903-63
Advanced QuickBooks ProAdvisor Bookkeeper
Commissioned Wisconsin Notary Public # 227557
WI, IL, TX, VA, CA, AZ Life Insurance Agent
Member- National Association of Legal Investigators (NALI)
Member- Professional Association of Wisconsin Licensed Investigators (PAWL)
Member- Association of Old Crows
FAA (Part 107) UAS Pilot Licensed
Timeline
Private Investigator
Ti2 Agency, Inc
01.2016 - Current
Senior Bookkeeper
Intuit Corporation
08.2010 - 05.2023
Transportation Movement Coordinator (O-3)
US Army
07.1988 - 07.2010
MBA - Logistics Management
University of Phoenix
Bachelor of Arts - International Relations And Affairs
University of Wisconsin - Madison
Certificate - Digital Marketing
Full Sail University
Certificate - Cyber Operations And Warfare
University of Wisconsin - Madison
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