Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Nick Trotta

Nick Trotta

Cleves,OH

Summary

Dynamic bartender with extensive mixology expertise and a passion for customer service, honed at The Pitch. Successfully managed high-volume events while maintaining a pristine bar environment. Certified in ServSafe, I thrive on creating memorable experiences, ensuring every guest leaves with a smile. Proven ability to enhance team performance and operational efficiency.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Bartender

The Pitch
02.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Manager

Trotta’s Pizza Drive Thru
10.1997 - 03.2020
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Developed detailed plans based on broad guidance.

Sortation Associate

Amazon
10.2024 - 02.2025
  • Operated variety of conveyors, moving packages in, and out of loading dock areas safely and efficiently.
  • Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights, and hazardous chemical handling.
  • Lifted Number+ pounds using safety lifting belt.
  • Moved pallets and packing material to designated vacant storage areas for operational safety.

Crew Manager

White Castle
06.2021 - 03.2023


  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Motivated staff to perform at peak efficiency and quality.

Education

Marketing/Management - Marketing Management

Cincinnati State Technical And Community College, Cincinnati, OH

I have 130 + credits. I needed calculus to finish up my to transfer for bachelors my degree but, haven’t finished yet. I can graduate from Thomas Moore if I just applied though for my bachelor’s degree in marketing management.

Alcohol Safety And Mixology - Mixology

Cincinnati Bartending School, Northside, Cincinnati
10.2024

I am serv safe alcohol accredited for the USA and Canada.

Skills

-Customer service Expert

-Mixology

-ServSaf Food Certificatied 2030

-ServSaf Alchol Certified till 2029

- and I’m just extremely happy to see smiles on peoples faces after I take care of their wants and needs

Certification

I am verified in SevSafe Food and Alchol

Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

Bartender - The Pitch
02.2025 - Current
Sortation Associate - Amazon
10.2024 - 02.2025
Crew Manager - White Castle
06.2021 - 03.2023
Manager - Trotta’s Pizza Drive Thru
10.1997 - 03.2020
Cincinnati State Technical And Community College - Marketing/Management, Marketing Management
Cincinnati Bartending School - Alcohol Safety And Mixology , Mixology
Nick Trotta