Nick Tsalikis
Florence,AZ
Summary
Veteran Restaurant Owner with hands-on experience in all areas of restaurant operations. Leveraging business planning and customer engagement skills, I've successfully driven sales and enhanced patron satisfaction. My leadership has consistently resulted in improved revenue and operational efficiency, showcasing a strong blend of strategic and interpersonal abilities.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Restaurant Owner
Pita Patio Grill
2020.11 - 2023.03
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Recruited, hired, and trained talented staff to fill vacancies.
- Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
- Developed unique events and special promotions to drive sales.
Restaurant Owner
Greek Islands Grill
2008.07 - 2019.07
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
Property Coordinator
Lillibridge Healthcare
2004.03 - 2008.06
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Restaurant Manager
Eliana's Mediterranean Restaurant
2003.02 - 2004.03
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Mission Work
St. Anthony's Monastary
2000.09 - 2002.05
- Provided upkeep of walkways, gardens, fountains, planters and cemetery.
- Installed plant material, such as mulch, rock, boulders, with aesthetic and functional purpose.
- Helped prepare food in the kitchen and served approximately 100 people twice a day.
- Organized tours around the monastery.
- Helped out troubled teens that needed someone to listen to them.
Customer Service Representative
Canada Trust
1995.04 - 2000.06
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled withdrawals, deposits, transfers and other financial activities.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Central Commerce
Toronto, CanadaSkills
- Menu development
- Staff Supervision
- Business Planning
- Customer Engagement
- Staff Management
- Inventory Management
- Vendor Relations
- Food presentation
Certification
Food Handler - Arizona
Timeline
Restaurant Owner
Pita Patio Grill
2020.11 - 2023.03
Restaurant Owner
Greek Islands Grill
2008.07 - 2019.07
Property Coordinator
Lillibridge Healthcare
2004.03 - 2008.06
Restaurant Manager
Eliana's Mediterranean Restaurant
2003.02 - 2004.03
Mission Work
St. Anthony's Monastary
2000.09 - 2002.05
Customer Service Representative
Canada Trust
1995.04 - 2000.06
High School Diploma -
Central Commerce
Food Handler - Arizona
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