Summary
Work History
Education
Skills
Timeline
Generic

Nick Walters

Foley,AL

Summary

Dynamic operations manager with a proven track record at Burger King, excelling in customer service and staff training. Recognized for enhancing team performance and achieving financial targets through effective communication and critical thinking. Committed to fostering a positive work environment while ensuring operational efficiency and high-quality service delivery.

Work History

Manager on Duty

Papa John's Pizza
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Oversaw store operations, ensuring timely and accurate order fulfillment.
  • Provided leadership by supporting staff during busy hours and filling in gaps when needed.
  • Stayed after hours to complete managerial tasks and improve store efficiency.
  • Delivered excellent customer service while maintaining a friendly and professional atmosphere.

Manager of Operations

Burger King
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Led a team in daily operations, ensuring efficiency and high-quality customer service.
  • Took initiative to address operational needs, stepping in whenever necessary.
  • Managed scheduling, inventory, and employee performance evaluations.

Education

GED -

South Baldwin Literacy Council
Foley, AL
05-2025

Skills

    Self-Motivation, Adaptability Problem-Solving, Logical reasoning to address challenges, Basic Math & Analytical Skills, Foundational math, Computer Literacy, Teamwork & Collaboration, Customer Service focus, Ability to engage with people effectively, Staff training and development, Budgeting expertise, Training and mentoring, Decision-making, Documentation and reporting, Strategic planning, Task delegation, Inventory oversight

Timeline

Manager on Duty

Papa John's Pizza

Manager of Operations

Burger King

GED -

South Baldwin Literacy Council

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