NICK WARD
KANSAS CITY,MO
Summary
Dynamic professional with extensive experience in property and project management, notably with Exceptional Properties Group. Expert in lease enforcement, capital improvements, and delivering premium customer service. Demonstrated ability to multitask and solve problems effectively, ensuring project success and optimal property performance. Skilled in Microsoft Office and adept at maintaining high customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Commercial Property Manager
Asset Management Group
Overland Park, KS
01.2024 - Current
- Oversaw daily operations, maintenance, and administration of various properties.
- Performed regular inspections of buildings and grounds to ensure all safety standards were met.
- Negotiated lease agreements with tenants, ensuring compliance with local laws and regulations.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Monitored cash flow of multiple properties while staying within budget constraints.
- Prepared detailed budgets and financial reports for properties.
Assistant Commercial Property Manager
Asset Management Group
01.2024 - Current
- Assist in the management of a portfolio of commercial properties totaling over 1 million square feet
- Calculated tenant operating expense estimates and assisted in annual reconciliations
- Manage tenant relations, addressing inquiries, concerns, and requests in a professional and timely manner
- Collaborate with vendors and contractors to obtain competitive bids and oversee property maintenance projects
- Assisted in the preparation of annual budgets
Project Manager
Exceptional Properties Group
07.2020 - 06.2022
- Create a scope of work to fit the investor’s requests and budget and ensure needs are met
- Oversee daily operations of projects and ensure alignment with key stakeholder goals and objectives
- Conduct accurate measurements to estimate material & labor prices to maintain set budgets
- Developed and implemented processes to ensure all project deadlines are met
- Efficiently order material for each stage of the project and ensure the quality of delivered resources
- Collaborate with contractors to ensure operations are delivered to a high standard and maintain schedules
- Review and measure project performance to identify areas for improvement and implement adjustments
- Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
Property Manager
Exceptional Properties Group
02.2019 - 06.2022
- Monitor and maintain 80-150 multi and single-family properties to ensure high rent collection and low vacancy rates
- Provide premium customer service to residents, owners, and vendors
- Schedule, diagnose and perform maintenance repairs
- Handle property owner and tenant disputes in an efficient and professional manner
- Build and maintain relationships with tenants while promoting tenant satisfaction
- Track and monitor income and expenses using Excel and AppFolio and review financial performance
- Manage and estimate unit turns and property renovations
- Show and lease apartments
Bank Teller II
Pinnacle Bank
04.2018 - 01.2019
- Accurately completed customer transactions, including cashing checks, and receiving deposits
- Oversaw savings account transactions, change orders, processing transfers, and loan payments
- Built relationships with clients to help identify efficient solutions for their problems
- Maintained customer confidence and protected bank operations by keeping information confidential
- Provided account balance information as well as transferred funds at the request of clients
- Focused on maintaining high levels of accuracy and efficiency, as well as achieving branch goals
Education
Real Estate Principals & Practices
Randall School of Real Estate
Omaha, NE03-2019
High School Diploma -
Westside High School
Omaha, NE01.2017
Skills
- Microsoft office
- Lease enforcement
- Capital improvement
- Building maintenance
- Customer service
- Multitasking
- Problem-solving abilities
- Time management
Timeline
Commercial Property Manager
Asset Management Group
01.2024 - Current
Assistant Commercial Property Manager
Asset Management Group
01.2024 - Current
Project Manager
Exceptional Properties Group
07.2020 - 06.2022
Property Manager
Exceptional Properties Group
02.2019 - 06.2022
Bank Teller II
Pinnacle Bank
04.2018 - 01.2019
Real Estate Principals & Practices
Randall School of Real Estate
High School Diploma -
Westside High School
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