Nickalas Soto
Dallas,TX
Summary
Dedicated professional with a strong work ethic and proven ability to maintain workplace cleanliness and safety, honed at UT Southwestern. Excelled in teamwork and collaboration across various roles, significantly enhancing customer satisfaction and operational productivity. Skilled in materials management and heavy lifting, consistently achieving high performance without compromising on detail or efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
UT Southwestern
Dallas, TX
05.2025 - Current
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Responded promptly to requests for assistance, spills and customer inquiries.
Animal Care Attendant
UT Southwestern
Dallas, TX
07.2023 - 05.2025
- Promoted a safe environment for both staff and animals by adhering to established safety protocols and procedures.
- Enhanced facility cleanliness through regular maintenance of animal living spaces, reducing the risk of disease transmission.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Barista
Feng Cha
Dallas, TX
05.2022 - 03.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Line Worker
The Halal Guys
Dallas, TX
11.2021 - 05.2022
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Used equipment properly to avoid workplace hazards or injuries.
- Enhanced workplace safety by strictly following safety protocols and participating in relevant training programs.
- Demonstrated flexibility in adjusting work hours or tasks according to fluctuating production needs or emergencies.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Education
High School Diploma -
North Dallas High School
Dallas, TXConstruction Site Safety -
Career Institute North
Dallas, TXSkills
- Teamwork and collaboration
- Attention to detail
- Workplace cleanliness
- Safety procedures
- Materials management
- Heavy lifting
- Dedicated and strong work ethic
Certification
Microsoft excel
Timeline
Cashier
UT Southwestern
05.2025 - Current
Animal Care Attendant
UT Southwestern
07.2023 - 05.2025
Barista
Feng Cha
05.2022 - 03.2023
Line Worker
The Halal Guys
11.2021 - 05.2022
High School Diploma -
North Dallas High School
Construction Site Safety -
Career Institute North