Andrea Tripp
St. Paul ,MN
Summary
Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA/NURSING ASSISTANT
Allina Health Abbott Hospital
Minneapolis, MN
04.2025 - Current
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
CNA
Cassia
Hastings, MN
02.2025 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
PCA
Alex Home Care
St. Paul
07.2024 - 05.2025
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
DSP
Beacons Senior Living
07.2024 - 11.2024
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Administered medications as prescribed, preventing adverse reactions or complications.
- Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Direct Support Professional
Sevita.
Duluth, MN
09.2023 - 05.2024
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Provided guidance and support to ensure safety of individuals served.
CNA
Hilltop health care
Duluth, MN
05.2023 - 09.2023
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
Receptionist
CSL Plasma
Duluth, MN
09.2022 - 05.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Developed and implemented strategies to increase blood donations in the local community.
- Assisted with donor registration paperwork, ensuring all documents were completed correctly and accurately.
CNA
Ecumen
Duluth, MN
01.2022 - 09.2022
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Provided emotional support to family members during difficult times.
Cashier Assistant
Target
Duluth , MN
07.2021 - 01.2022
- Greeted customers and provided assistance in locating items.
- Provided accurate cash register operations, including accepting payments and providing change.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
Customer Service Representative
5 below
Minneapolis , MN
10.2018 - 10.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
CNA
Eapical Church Homes
Saint Paul, MN
10.2020 - 06.2021
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Documented patient care services by charting in designated areas.
In Shop
Jimmy John's
Minneapolis, MN
02.2019 - 11.2019
- Greeted customers as they entered the shop and provided assistance with locating items.
- Processed customer transactions accurately and efficiently using a Point of Sale system.
- Assisted in maintaining store cleanliness, organization, and visual displays.
- Unloaded shipments from delivery trucks and inventoried contents.
- Organized backroom storage areas for efficient product access.
Education
Associate Of Arts - Psychology
Saint Paul College
Saint Paul, MN05.2025
Associate of Arts -
Lake Superior College
Duluth, MN05-2033
Skills
- Multitasker
- Behavioral Management
- Direct Patient Care
- Client documentation
- Patient Management
- Behavior redirection
- Open mindedness
- Flexibility
- Friendly
- HIPAA compliance
- Basic life support
- Emotional support
Certification
BLS - Basic life support
CNA - Certified Nursing Assistant
Timeline
CNA/NURSING ASSISTANT
Allina Health Abbott Hospital
04.2025 - Current
CNA
Cassia
02.2025 - Current
PCA
Alex Home Care
07.2024 - 05.2025
DSP
Beacons Senior Living
07.2024 - 11.2024
Direct Support Professional
Sevita.
09.2023 - 05.2024
CNA
Hilltop health care
05.2023 - 09.2023
Receptionist
CSL Plasma
09.2022 - 05.2023
CNA
Ecumen
01.2022 - 09.2022
Cashier Assistant
Target
07.2021 - 01.2022
CNA
Eapical Church Homes
10.2020 - 06.2021
In Shop
Jimmy John's
02.2019 - 11.2019
Customer Service Representative
5 below
10.2018 - 10.2021
Associate Of Arts - Psychology
Saint Paul College
Associate of Arts -
Lake Superior College