Nicholas J Baynham

Professional Services Organization, On Premises Client Support and
Consulting

• Reduced deployments and testing time to one day from two weeks.
• Updated Terraform to support multiple test and production environments. Added support for flexibility in testing, resource tagging, linting, security scanning, and best practices.
• Planned, architected, and developed specifications,
  configuration, and automation for production and testing
  environments on Oracle Cloud (OCI).
• Enhanced and maintained Jenkins and GitHub pipelines for quality
  engineering.
• Client application support for Apple, Facebook, Netflix, Oracle, Epic Games, and more.
• Configured and maintained custom configurable Helm deployment charts.
• Developed secrets management and password rotation service for
  databases and services.
• Performed troubleshooting and analysis of production issues
  related to cloud infrastructure services.
• Deployed software updates and patches to maintain security
  compliance standards in AWS and OCI, as well as service updates
  to Kubernetes, OpenSearch, Kafka, and RDS.
• Developed architectural diagrams for production grade infrastructure.
• Implemented automation processes for tasks such as provisioning,
  configuration management, scaling, and patching.
• Defined best practices for tagging resources within an
  organization's AWS environment for better governance, tracking,
  and cost management.

• Maintained and extended scope and flexibility of Java API
  testing on Jenkins for multiple tenancies and regions.
• Succeeded in implementing agent release testing strategy with
  self-configuration of instances and also leveraging existing
  automation to new projects. Resulting framework was requested
  by additional teams at Oracle.
• Windows Server 20012/2016/2019 and Linux 6/7/8 test
  automation with Java. Included my own innovation in compute
  instance lifecycle management and dynamic configuration.
• Developed CLI tools for fast diagnostics.
• Technologies used: Oracle Cloud API language bindings, Java,
  Maven, TestNG, Selenium, Log4J.
• Containerized Java framework for cloud deployment to
  tenancy/region target.
• Developed initial Terraform infrastructure as code to configure
  all test environments for the service, including dev, UAT, and
  production.
• Investigated and resolved root cause of bottlenecks observed
  after deployments to test environments.
• Support of Selenium UI Tests
• Refactored API tests so that they could also be used as canaries in
  production.
• Administrator of Jenkins CI/CD and testing pipelines. Responsible
  for management of pipelines and creating new pipelines as needed.
• Responsible for troubleshooting issues with Jenkins and Jenkins
  jobs, backing up and restoring.
• On-Call Support for OCI Services. Period one-week shifts of on-call
  support for service.
• Troubleshooting with Grafana, Logging Services, Kubernetes
  Clusters and microservices.

• Mentored team of five automation engineers.
• Suggested best practices, tools, testing approaches, and career development opportunities.
• Assisted team with resolving testing and automation challenges, suggesting approaches and techniques.
• Implemented new UI (Selenium) and API (REST-Assured) testing
  framework with Cucumber, REST-Assured, Serenity BDD, and my own custom libraries for automatic locator discovery, self-healing, Gherkin mapping to actions and validations, and excel data reading.
• Recommended and implemented first API testing for
  company with REST-Assured. API testing could execute
  same scenarios as user interface, but reduce time from four
  hours to under twenty minutes.

• Designed, developed, and maintained company's first test automation framework with Selenium, JavaScript, Jasmine, and Protractor.
• Responsible for automating all testing on benefits enrollment platform.
• Set up company's first Jenkins testing pipeline on AWS which was later also used for development pipelines.
• Innovated data-driven framework that could adapt to changes in user workflows.

Test Data Management and Automation Specialist at The Walt Disney Company

• Coordinated knowledge transfer to Accenture from the Disney team, documenting common reservation system practices, terms, and nomenclature.
• Automated and manual generation and persistence of test data for reservation systems testing and financial integration compliance worldwide.
• Maintained and documented the use of Test Data Management tools.
• Lead two offshore teams assisting with test data generation and management.

• Implemented the company's first test automation framework and testing CI/CD pipelines.
• Designed, developed, and maintained test suites in Java and Selenium.
• Managed projects with Agile Methodology.
• Mentored students from University of Central Florida.
• Trained three test engineers in test automation.

• Designed, developed, and maintained company's first UI testing framework with Selenium, Java, TestNG.
• Implemented Mobile Testing with Appium.
• Designed, developed, executed, and reported status of automated tests.

• Developed company's first Selenium based testing framework.
• Maintained and enhanced performance testing LoadRunner testing.
• Designed and executed critical performance testing prior to "Black Friday"
• Tested software updates in fraud detection and processing, inventory management, and credit card certifications with banks.
• Implemented more accurate load testing approach using Gaussian random think times.
• Assisted with Quick Test Pro test automation.

• Performed FDA regulated V&V testing of ventilator embedded software updates for oxygen sensors and data card readers.
• Tested embedded software and functionality of light therapy devices.
• Planned, designed, and implemented performance testing of web platform for customer data.
• Lead team to test internationalization of all software in seven international languages.