Summary
Overview
Work History
Education
Skills
Work Preference
Work Availability
Quote
Timeline
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Nickcade Grant

Nickcade Grant

Senior Office Administrator
Brooklyn,New York

Summary

Senior Office Administrator with over 24 years of comprehensive experience in enhancing operational efficiency and managing administrative functions. Skilled in workflow planning, vendor relations, and facilities management, leveraging these strengths to foster a collaborative team environment and drive organizational success. Committed to continuous improvement and achieving strategic objectives through effective communication and innovative problem-solving.

Overview

24
24
years of professional experience

Work History

Senior Office Administrator

Tailored Brands Inc.
03.2022 - 07.2025
  • Oversaw preventive maintenance and condition analysis of office equipment and breakroom inventory
  • Coordinated complex calendar schedules, ensuring optimal meeting and event organization.
  • Provided seamless conference management from setup to teardown.
  • Forged and cultivated strategic partnerships with key vendors and property managers.
  • Ensured HR compliance and accurate onboarding by managing I-9 processing for new hires.
  • Facilitated the efficient flow of mail and courier deliveries, both inbound and outbound
  • Managed end-to-end supply chain, including procurement, inventory and distribution.
  • Resolved a variety of office issues, from minor repairs to workstation setup with expert execution.
  • Spearheaded and contributed to internal projects, both independently and under direction.
  • Streamlined service request fulfillment by leveraging the Prism work order app.
  • Executed conference room setups in accordance with management's directives to maximize meeting productivity.

Office Services Assistant

Parsons Corporations
04.2013 - 05.2020
  • Ensured facility functionality, boosting efficiency and operational progression.
  • Maintained optimal stock levels to support operational continuity.
  • Optimized conference room setups, per management's specifications to enhance meeting productivity.
  • Implemented digital tracking for supplies, ensuring timely replenishment and reducing shortages.
  • Streamlined clerical processes to enhance productivity, achieving noticeable results in task completion and overall performance.
  • Fostered a collaborative environment by assisting team members with administrative tasks, strengthening team cohesion and morale.
  • Guaranteed consistent and professional front desk support, covering breaks and staff absence
  • Managed full-spectrum mailroom operations including inbound and outbound mail and courier services.
  • Executed pantry provisioning and upkeep for a multi-floor workplace.

Office Services Assistant

System One
04.2011 - 04.2013
  • Functioned as the central point of contact for vendors, and building management.
  • Handled internal correspondence and mail distribution.
  • Provided seamless front desk coverage during staff breaks and absences, handling all guest and phone interactions.
  • Conducted the new employee ID badging process, ensuring proper access and authorization.
  • Administered supply inventory and fulfillment for four pantries, directly supporting daily office needs
  • Coordinated all office maintenance and repairs, working directly with the facilities manager to address issues.
  • Enforced security protocols and supported incident response, to ensure a safe and secure workplace.

Reprographics Coordinator

Ricoh USA
11.2008 - 04.2011
  • Managed inventory for seamless operations, enhancing resource use and reducing delays.
  • Recorded activities to boost team accountability and transparency.
  • Monitored print quality, implementing measures that improved output consistency.
  • Coordinated workload distribution, fostering productivity and team morale.
  • Mentored new hires on equipment, ensuring smooth integration and teamwork.
  • Directed team members on operational best practices, promoting a supportive atmosphere that encouraged professional growth and skill development.
  • Implemented a quality control system for print output, achieving marked improvements in consistency and customer satisfaction.
  • Fostered a positive team culture by encouraging open communication, which improved morale and enhanced overall job performance.
  • Maintained precise production logs and conducted regular audits, ensuring compliance with quality standards and operational guidelines.

FSR / Site Representative

IKON Office Solutions
07.2001 - 11.2008
  • Provided FSR support at IKON sites, enhancing efficiency in reprographics and mailroom tasks.
  • Promoted to Site Representative in 2004, and led Meredith Corporation's fleet operations with precision.
  • Adept in optimizing Konica Minolta equipment uptime, through proactive maintenance and in-depth training.
  • Streamlined supply ordering and printer usage tracking, optimizing monthly billing processes.
  • Analyzed operational workflows to identify inefficiencies, leading to optimized processes that reduced response times and elevated service quality.
  • Evaluated client feedback to enhance service delivery, resulting in marked gains in customer satisfaction and retention.
  • Implemented a proactive maintenance schedule for equipment, ensuring 99% uptime and boosting operational efficiency.
  • Maintained comprehensive records of service requests and resolutions, enhancing data accuracy and supporting informed decision-making.

Education

High School Diploma -

Sarah J. Hale H.S.
Brooklyn, New York

Skills

  • Supplier management
  • Operations management expertise
  • Partnership building
  • Accounts receivable management
  • Effective schedule management
  • Office management
  • Technical support with customer focus
  • Project management coordination
  • Task prioritization
  • Guest experience management
  • Clear communication
  • Data-driven problem solving
  • Skilled in Microsoft Office applications
  • Skilled in Google Workspace
  • Project management coordination
  • Event planning
  • Client support
  • Effective team leadership
  • Operational efficiency enhancement
  • Effective conflict resolution
  • Front desk management

Work Preference

Work Type

Full TimeContract Work

Location Preference

On-SiteHybrid

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefits401k matchStock Options / Equity / Profit Sharing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Price is what you pay. Value is what you get.
Warren Buffett

Timeline

Senior Office Administrator

Tailored Brands Inc.
03.2022 - 07.2025

Office Services Assistant

Parsons Corporations
04.2013 - 05.2020

Office Services Assistant

System One
04.2011 - 04.2013

Reprographics Coordinator

Ricoh USA
11.2008 - 04.2011

FSR / Site Representative

IKON Office Solutions
07.2001 - 11.2008

High School Diploma -

Sarah J. Hale H.S.

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