Nickeily Rodriguez
Lowell,MA
Summary
Proactive Customer Service Cashier with comprehensive experience in cash handling and payment processing. Skilled in maintaining a clean workspace, handling high-pressure situations, and resolving customer concerns efficiently. Brings strong expertise in POS systems, active listening, and creating a welcoming environment for customers.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Honey Dew Donuts
09.2021 - 12.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Utilized POS system to handle customer cash and credit card transactions.
- Redeemed coupons to discount purchases.
Education
High School Diploma -
Greater Lowell Technical High School
Tyngsboro, MA06.2026
Skills
- Customer Service
- Customer Satisfaction
- Cash Handling
- Cleaning and sanitizing
- Cooperative Attitude
- Active Listening
- Order Taking
- Product restocking
- Coin and Currency Counting
Timeline
Customer Service Cashier
Honey Dew Donuts
09.2021 - 12.2023
High School Diploma -
Greater Lowell Technical High School
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