Microsoft Office
Nickeles Desire
Randolph,MA
Summary
Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.
Detail Oriented, and driven individual committed to completing their goals as directed. Brings an empathetic and team oriented attitude to the table. Seeks to forward personal knowledge and is open to learning new skills.
Overview
7
7
years of professional experience
Work History
Home Delivery Driver
Stop And Shop Supermarket
Weymouth, MA
06.2021 - Current
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
- Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture or beneath doormats to prevent theft.
- Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
- Rerouted delivery to storefront locations specified by recipient through mobile app, adapting delivery route to sudden changes in delivery preferences indicated by app users.
Community Administrator
Discord
Randolph, MA
06.2020 - Current
- Assisted with administrative needs of community association.
- Identified opportunities to streamline processes to meet objectives and made recommendations to director.
- Contributed to meetings and work groups to integrate activities, communicate issues and resolve problems.
- Answered phones and delivered messages to community staff.
Busser
Dave & Busters
Braintree, MA
03.2020 - 11.2020
- Assisting guests with their needs
- Helping servers attend to their tables
- Clearing and cleaning tables quickly
- Exhibiting teamwork
Warehouse Associate
Amazon
Stoughton, MA
10.2019 - 12.2019
- Keep records on the use and/or damage of stock or stock handling equipment
- Examine and inspect stock items for wear or defects, reporting any damage to supervisors
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
Student Worker
Avon Public Schools
Avon, MA
06.2016 - 08.2018
- Performed vacuuming, sweeping, and mopping
- Dusted workplace counters and other surfaces
- Cleaned glass surfaces, including windows and doors, removing fingerprints and smudges
- Removed trash on a tight schedule
- Cleaned restrooms consistently, including toilets and sinks
- Moved heavy furniture in and out of classrooms
Host
Bertucci's Italian Restaurant
Randolph, MA
11.2016 - 06.2017
- Assist with preparing and serving food and beverages
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
- Greet guests and seat them at tables or in waiting areas
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
Education
High School Diploma -
Avon Middle High School
Bachelor of Science - Computer And Information Systems Security
Quincy College
Quincy, MA 05.2022 - Current
Skills
Order picking and processing
Attention to Detail
Critical Thinking
Support Ticket System Management
Customer service expert
Written Communication
Dependable and Responsible
Software
Google Docs/Sheets
Windows
Interests
Networking
Cybersecurity
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bachelor of Science - Computer And Information Systems Security
Quincy College
05.2022 - Current
Home Delivery Driver
Stop And Shop Supermarket
06.2021 - Current
Community Administrator
Discord
06.2020 - Current
Busser
Dave & Busters
03.2020 - 11.2020
Warehouse Associate
Amazon
10.2019 - 12.2019
Host
Bertucci's Italian Restaurant
11.2016 - 06.2017
Student Worker
Avon Public Schools
06.2016 - 08.2018
High School Diploma -
Avon Middle High School