Nickelle Coats
Santa Rosa Beach
Summary
Client-focused Employment Specialist with 9 years of experience working with clients from diverse career backgrounds to support comprehensive career and job searches. Tenacious advocate, supporting job seekers through rigorous job search processes.
Experience with implementing vocational training programs tailored to industry needs. Utilized hands-on teaching methods to enhance student learning and skill acquisition. Knowledge of fostering student success through individualized instruction and support.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Employment Consultant/Pre-Ets Teacher
The Arc of the Emerald Coast
12.2019 - Current
- Assist individuals with diverse backgrounds by obtaining and maintaining successful employment in the community
- Identifying both job and career advancement opportunities for clients based on their needs, objectives, and skill sets
- Assist clients in identifying and enhancing their job skills, suggest improvements to clients' resumes, and ensure that clients are adequately prepared for job interviews
- Developed individualized learning plans to accommodate students with varying abilities and learning styles.
- Enhanced student comprehension by utilizing diverse teaching methods and materials.
- Developed and implemented vocational training programs tailored to diverse learner needs.
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Tailored job coaching methods to fit individual client needs, resulting in higher satisfaction and job acquisition rates.
Medical Assistant
Dermatology Specialists
12.2017 - 08.2019
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved clinical workflow with introduction of electronic health records system.
- Educated patients on skin care regimens and post-procedure instructions to enhance recovery.
- Provided support during skin surgeries, ensuring optimal results and minimizing complications.
- Prepared examination rooms with necessary equipment and supplies, creating a comfortable environment for patients.
- Maintained strict sterilization protocols for all instruments and surfaces, ensuring a safe environment for both patients and staff members.
- Administered prescribed topical medications accurately under the supervision of the attending dermatologist, maximizing therapeutic benefits to patients.
- Collaborated with other healthcare professionals to develop comprehensive care plans, optimizing patient outcomes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Healthtech
PSA Healthcare
08.2016 - 06.2017
- Assessed students'' physical and emotional well-being during daily clinic visits, providing appropriate care or referrals as needed.
- Managed immunization compliance within the school population to prevent the spread of communicable diseases.
- Streamlined documentation processes for maintaining accurate student health records, ensuring compliance with regulations.
- Educated students on various health topics to promote overall health and wellbeing.
- Facilitated early detection of health issues by conducting routine screenings for vision, hearing, scoliosis, among others.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Owner/Operator
Economical Clean
03.2010 - 06.2014
- Oversee daily cleaning operations, ensuring tasks are completed on time and to standard
- Schedule cleaning jobs and assign staff based on client needs and availability
- Manage cleaning supplies and equipment inventory
- Monitor cleaning quality through inspections and feedback
- Maintain positive client relationships through communication and service deliver
- Generate new leads and acquire new clients
- Address client concerns and complaints effectively
- Supervise cleaning staff, providing performance feedback and addressing issues
- Ensure staff adheres to company policies and safety procedures
- Identify potential new market opportunities
- Network with potential clients and the community
- Financial support and daily operations of business
- Ensure compliance with all local and state regulations regarding cleaning practices and employee safety
Education
Practical Nursing - Medical
Ivy Tech State College
01.2003
Associate Degree of Applied Science - Medical Assisting
Indiana Business College
Terre Haute, IN01.2000
Skills
- Anatomy Knowledge (10 years)
- Scheduling
- Medication Administration (5 years)
- Injections (5 years)
- Medical office experience
- HIPPA compliance
- Knowledge of safety protocols
- Vital Signs (5 years)
- EMR (5 years)
- Patient Care (6 years)
- Medical terminology (10 years)
- Medical Records
- Client advocacy
- Disability services
Certification
- CPR January2023 to January2024
- Associates Degree of Science
Certifications/ Trainings
CPR-6/25
HIPPA-6/2025
Bloodborne Pathogens-6/2025
Timeline
Employment Consultant/Pre-Ets Teacher
The Arc of the Emerald Coast
12.2019 - Current
Medical Assistant
Dermatology Specialists
12.2017 - 08.2019
Healthtech
PSA Healthcare
08.2016 - 06.2017
Owner/Operator
Economical Clean
03.2010 - 06.2014
Practical Nursing - Medical
Ivy Tech State College
Associate Degree of Applied Science - Medical Assisting
Indiana Business College