Summary
Work History
Education
Skills
Additional Information
Languages
Timeline
OperationsManager

Nickenson Merant

Newark,NJ

Summary

Dynamic and dedicated professional with a proven track record at DoorDash, excelling in customer satisfaction through timely deliveries and effective communication. Skilled in quick decision-making and relationship building, I consistently maintained high ratings while optimizing routes for efficiency. Committed to safety and professionalism, I thrive in fast-paced environments.

Work History

Dasher

DoorDash
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.
  • Developed and maintained professional relations between customer, store personnel, and company.
  • Enhanced communication with customers through proactive updates on order status.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Maintained excellent ratings by consistently delivering orders in a professional manner.
  • Provided exceptional customer service, greeting patrons warmly upon arrival for enhanced rapport building.
  • Ensured order accuracy, double-checking items before leaving the pickup location.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Adhered strictly to food safety guidelines when handling and transporting orders for utmost quality assurance.
  • Optimized fuel efficiency by planning effective driving routes and minimizing idle time between orders.

Uber Partner

Uber Eats
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
  • Utilized technology effectively for managing ride requests, payments, and tracking trip progress.

Sole Proprietor

Realmikimele
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed strong professional relationships with clients, leading to repeat business and referrals.
  • Built a solid reputation in the industry through consistent delivery of excellent workmanship and professionalism.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Conducted thorough market research to identify new opportunities for growth and expansion.
  • Managed all financial aspects of the business, including invoicing, budgeting, and tax preparation.
  • Implemented organizational systems that streamlined workflow processes within the sole proprietorship.
  • Continuously updated knowledge on industry trends and best practices through attending conferences and workshops.

Education

High School Diploma -

Irvington High School
Irvington, NJ
06.2025

Skills

  • Quick decision making
  • Patience and tolerance
  • Reliability and punctuality
  • Safety awareness
  • Professional appearance
  • Vehicle maintenance
  • Quick learner
  • Hardworking and responsible
  • Decision-making
  • Problem-solving
  • Time management
  • Customer communication
  • Dedicated team player
  • Flexible schedule
  • Relationship building

Additional Information

Automotive technician Student at UTI Bloomfield, NJ

Languages

English
Native or Bilingual
French
Native or Bilingual
Haitian Creole
Native or Bilingual

Timeline

Dasher

DoorDash

Uber Partner

Uber Eats

Sole Proprietor

Realmikimele

High School Diploma -

Irvington High School
Nickenson Merant