NICKESHA O DOUGLAS

Work History

First Stat Nursing Services

West Palm Beach, FL

09.2013 - Current

Provided excellent home health care for over 100 clients.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Addington Place Of Jupiter

Jupiter, FL

04.2013 - Current

Closely followed sanitation and food handling guidelines while quality customer service
Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
Upheld efficiency of meal services by pre-setting over 10 tables before patients arrived.
Maintained strict levels of cleanliness for tables, floors and prep areas
Quickly and accurately served specific meals to patients with special dietary needs.
Educated patients about therapeutic nutrition, ingredients selection, food prep and meal planning.
Increased aide productivity by working closely with care staff to redesign cleaning protocols, processes and workflows.

Safe Space FoundationInc

Stuart, FL

09.2020 - 12.2020

Educated potential participants on available services and processes to engage in program.
Proving tips to save money on groceries by implementing cost-saving initiatives that addressed long-standing problems.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Helped social workers build, coordinate and lead programs supporting individuals with temporary shelter and established partnership with hotels to provide temporary place to stay for victims of abuse.
Spoke with over 10 domestic violence facilities per day to expand community engagement and program outreach.

WHITSYMS NURSING AGENCY

Delray Beach, FL

12.2007 - 07.2012

Provided excellent health care for over 100 clients.
Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
Completed entries in log books, journals and care plans to document accurately report patient progress.
Promoted development of healthy lifestyle to meet health and wellness objectives.
Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to health care provider.

BAYSHORE DURA MEDICAL

West Palm Beach, FL

07.2006 - 09.2007

Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly and assessing needs of over 100 callers per day; directing callers to appropriate departments to avoid on-hold wait times.