Nicketta Haynes
East Baton Rouge,Louisiana
Summary
Methodical Compliance Auditor known for exceptional productivity and efficiency in completing audits and ensuring adherence to regulatory standards. Specializes in risk analysis, internal controls assessment, and regulatory compliance monitoring. Excels in critical thinking, problem-solving, and effective communication, facilitating seamless collaboration with stakeholders to uphold integrity and transparency across operations. Proven expertise in conducting in-depth audits and devising successful improvement strategies by methodically evaluating documents and systems to initiate corrections in compliance with established standards. Superb analytical and communication skills consistently deliver optimum results.
Overview
13
13
years of professional experience
Work History
Labor and Compliance Auditor
State of Louisiana
Baton Rouge, Louisiana
12.2024 - Current
- Developed audit plans for evaluating compliance with regulatory requirements.
- Liaised with auditors to complete annual audits and maintain compliance with local, state and federal requirements.
- Maintained accurate accounts for cash, fixed assets and other transactions.
- Collaborated with external partners to complete audits.
- Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
- Oversaw full accounting cycle and prepared applicable financial statements.
- Performed detailed testing of processes and controls related to financial reporting and accounting transactions.
- Monitored employee activity to detect any suspicious behavior or activities that may indicate fraud or abuse.
- Collaborated with cross-functional teams to ensure timely implementation of corrective actions, mitigating potential compliance issues.
- Analyzed all audit results and resolved all compliance issues.
- Maintained up-to-date knowledge of regulatory changes affecting the business landscape, proactively adapting audit strategies as needed.
- Improved financial transparency by providing clear communication of audit results to stakeholders through detailed reports and presentations.
- Promoted ethical decision-making within the organization by serving as a trusted resource for addressing complex compliance questions or concerns.
Assistant Manager
Pelican State CU
East Baton Rouge, Louisiana
01.2015 - 12.2024
- 14 years of experience in the banking industry, excelling in roles that require attention to detail, analytical thinking, and adherence to policies and procedures
- Proven ability to assess and evaluate financial documents, ensuring compliance with regulatory standards and guidelines
- Strong understanding of legal and regulatory frameworks related to disability determinations
- Excellent research and investigative skills to gather and analyze relevant information for decision-making
- Conducted detailed evaluations of loan applications, assessing creditworthiness and determining eligibility based on established criteria
- Analyzed financial statements, tax returns, and credit reports to assess the applicant's ability to repay the loan
- Prepared loan documents and ensured compliance with regulatory requirements and internal policies
- Communicated with customers, loan officers, and other stakeholders to gather necessary information and resolve any discrepancies
- Reviewed a random sampling of cases for completion and accuracy to ensure quality and program integrity were maintained
- Provided feedback to supervisors to improve performance and adherence to policy and procedures
- Performed daily maintenance of loan applicant database.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Improved operational efficiency by adopting new technology for inventory management.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Universal Banker
Whitney Bank
01.2012 - 01.2015
- Evaluate costs and revenue of agreements to determine continued profitability
- Resolve problems or discrepancies concerning customers' accounts
- Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank
- Examine checks for endorsements and to verify other information such as dates, bank names
- Observes, Coaches, and Models sales and service behavior for Teller associates and assesses
Education
High School Diploma -
Jackson High School
JacksonDale Carnegie
Baton Rouge, LA07.2019
Skills
- Problem solving skills
- Numeracy skills
- Verbal communication skills
- Strong customer service
- Self-motivation
- Work well under pressure
- Regulatory Disclosure Preparation
- Eligibility Determination
- Process Improvement
- Active Listening and Learning
- Payoff Planning
- Staff Management
- 10-Key Data Entry
- Creditworthiness Determination
- Customer Relations
- Application verification
- Oral and Written Comprehension
- Decision-Making
- Financial Accounting
- Application Review
- Client Counseling
- Financial History Analysis
- Loan File Maintenance
- Data Entry
- Microsoft Office
- Credit History Review
- Attention to Detail
- Regulatory Compliance
- Financial Counseling
- Risk management assessments
- Financial Services
- Audit planning
- Financial reporting
- Regulatory compliance
- Risk assessment
- Data analysis
- Fraud detection
- Time management
References
- Keverick Dunn, Accountant, 225-244-5090
- Velma George, Trainer, 225-719-0858
Timeline
Labor and Compliance Auditor
State of Louisiana
12.2024 - Current
Assistant Manager
Pelican State CU
01.2015 - 12.2024
Universal Banker
Whitney Bank
01.2012 - 01.2015
High School Diploma -
Jackson High School
Dale Carnegie