Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
Nickholas Hereau

Nickholas Hereau

Sarasota,Florida

Summary

Attentive worker experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.

Overview

6
6
years of professional experience

Work History

Floor Manager

Circus Marvelous
Fayetteville, AR
06.2017 - 07.2023
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Monitored staff performance and addressed issues.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.

Education

High School Diploma -

Home Schooled
Everywhere
01.2021

Skills

  • Employee Development
  • Inventory Management
  • Team Building
  • Operations Management
  • Employee Training and Development
  • Staff Development
  • Staff Management
  • Complex Problem-Solving
  • Sales Techniques

Languages

Spanish
Professional

Accomplishments

  • Overseeing daily circus tasks.
  • Taking on multiple roles while accomplishing weekly tasks in order to meet standards.
  • Managing of 20+ people in a rapidly changing environment.

Timeline

Floor Manager

Circus Marvelous
06.2017 - 07.2023

High School Diploma -

Home Schooled
Nickholas Hereau