- Sharing travel tips, recommendations, and insights with fellow enthusiasts.
- Documenting and sharing travel experiences.
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination.
- Volunteering for community initiatives to give back to local communities and make a positive impact.
- Road Trips
- Yoga
- Enjoy participating in activities for overall physical and mental well-being with Senior.
Hi, I’m
Nicki Bereman
Sales Associate
Montgomery,TX
Summary
Dynamic Business and Sales Director with a proven track record of success at Tomball Retirement Center and multiple hospice organizations, specializing in team building and risk assessment. Enhanced employee retention strategies have increased productivity, while expertise in financial analysis and negotiation cultivates strong relationships that drive business growth and elevate customer service across diverse environments. Skilled in developing tailored care plans for senior residents, ensuring seamless transitions and high satisfaction levels. A history of effectively managing client expectations and collaborating with multidisciplinary teams underscores a commitment to delivering exceptional service.
Overview
33
years of professional experience
1
Certification
Work History
Keller Williams
Real Estate Agent
07.2021 - Current
Job overview
- Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
- Monitored changes in local markets that could affect the value of listed properties.
- Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
- Prepared and delivered sales presentations.
- Facilitated new property listing to increase inventory.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Identified potential buyers through cold calling.
- Tracked weekly sales to develop senior leadership reports for corrective action planning.
- Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Scheduled and attended weekly appointments with clients.
- Maintained current and accurate CRM database of prospective customers.
- Generated leads through networking activities, cold calling prospects, referrals.
- Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
- Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
- Increased personal revenue by completing multiple home and property sales.
- Attended industry events such as conferences or seminars related to real estate topics.
- Drafted contracts, purchase agreements, closing statements and leases.
- Assisted clients in obtaining financing options such as mortgages or loans.
- Organized open houses and other events to promote properties for sale.
- Maintained accurate records of all transactions from start to finish using specialized software programs.
Premier Hospice
Hospice Sales Liaison
07.2025 - 08.2025
Job overview
- Appraised client success stories for use in marketing materials to showcase real-world benefits of our products/services effectively.
- Conducted comprehensive market research to identify emerging trends and opportunities for business growth.
- Worked closely with the product development team to provide valuable feedback based on customer input, leading to enhancements in future releases or updates.
- Collaborated with marketing team to create impactful promotional materials, driving brand awareness and attracting potential customers.
- Expanded customer base through successful cross-selling initiatives that showcased complementary product offerings.
- Leveraged social media platforms as a means of generating leads and nurturing connections with prospects from diverse industries.
- Delivered engaging sales pitches tailored to individual prospects'' needs, winning new contracts regularly.
- Assisted clients in selecting appropriate products based on their unique needs, ensuring high levels of satisfaction and repeat business.
- Participated in trade shows and industry events to represent the company, network with potential clients, and increase visibility within the market.
- Coordinated sales efforts with other departments, such as customer service and technical support, to ensure seamless client experiences from initial contact through product delivery.
- Developed innovative sales strategies, resulting in increased market share for the company.
- Managed key accounts effectively, fostering long-term partnerships by addressing concerns promptly and professionally.
- Generated new leads through strategic networking events and targeted cold-calls for higher conversion rates.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Tomball Retirement Center
Business Director/HR/Sales Associate
10.2023 - 05.2025
Job overview
- Conducted testing of software and systems to ensure quality and reliability.
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
- Managed household errands and other essential duties.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Established relationships with key stakeholders in the industry in order to expand network reach.
- Mitigated business risks by working closely with staff members and assessing performance.
- Performed high-level service in multicultural and diverse environment.
- Maintained consistent dynamic atmosphere with enthusiasm and purpose to enhance customer experience and satisfaction.
- Partnered with co-owners to plan and launch trunk shows, sample sales and pop-up store events.
- Attended conferences, workshops and special events to recruit qualified candidates for company.
- Implemented strategies aimed at improving employee retention rates.
- Created and implemented employee retention strategies.
- Created staff teams based on employee strengths and made adjustments to promote overall productivity.
- Prepared presentations to company executives regarding employee performance and retention trends.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Advised senior leadership on organizational structure changes affecting the workforce.
- Coordinated recruitment activities to ensure the organization was staffed with qualified personnel.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Handled employee discipline and termination to address policy infractions.
JLB Excavation LLC
Manager of Business Development and Sales
01.2015 - 06.2021
Job overview
- Assisted in the preparation of presentations for potential clients regarding products and services offered by the company.
- Analyzed financial data including budgets and forecasts in order to assess current performance against strategic objectives.
- Directed and coordinated products, services and sales activities.
- Created and maintained relationships with key clients, partners, vendors, and industry professionals.
- Gained market share in new sales performance through aggressive team training.
- Implemented innovative approaches to improve overall customer experience.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assisted with the preparation of budgets, forecasts and financial statements.
2 Hospice Companies - Out of Business
Hospice Liaison
10.2013 - 01.2015
Job overview
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Prioritized and organized tasks to efficiently accomplish service goals.
Various Mortgage Companies
Loan Officer/Loan Processor/Underwriter
06.1992 - 09.2013
Education
Sam Houston State UniversityHuntsville, TX
Some College (No Degree) from Business Administration And Management
Champions School of Real Estate
Real Estate Sales
02-2021
Klein Oak High School
High School Diploma from Business Administration
05-1989
Skills
- Team building
- Sales strategy
- Market research
- Risk assessment
- Customer service
- Financial analysis
- Project management
- Networking skills
- Event coordination
- Negotiation skills
- Training manuals and processes
- Business leadership
- Advertising campaign development
- Decision-making
- Teamwork
- Cost reduction
- Sales coaching
- Human resources management
- Employee reviews
- Delegating work
- Database maintenance
- Organizational skills
- Innovation management
- Contract negotiation
- Works well independently
- Lead follow up
- Client-oriented
- Social media marketing
- Client management
- Negotiation expertise
- Property marketing
- Sales closing
- Client needs assessment
Accomplishments
- Supervised team of 50 staff members.
- Achieved "Adopt a Senior at Christmas' by completing and making sure that every resident up to 85 had a Special Christmas with or without family involvement with accuracy and efficiency.
- Put together teams of sponsors and created sevseveral events including totally catered Christmas Gala, Car Shows and other events that were fun for everyone involve.
Certification
Licensed Real Estate Agent with Keller Williams Advantage in Conroe, Texas since 2021.
Interests
Timeline
Hospice Sales Liaison
Premier Hospice
07.2025 - 08.2025
Business Director/HR/Sales Associate
Tomball Retirement Center
10.2023 - 05.2025
Real Estate Agent
Keller Williams
07.2021 - Current
Manager of Business Development and Sales
JLB Excavation LLC
01.2015 - 06.2021
Hospice Liaison
2 Hospice Companies - Out of Business
10.2013 - 01.2015
Loan Officer/Loan Processor/Underwriter
Various Mortgage Companies
06.1992 - 09.2013
Champions School of Real Estate
Real Estate Sales
Klein Oak High School
High School Diploma from Business Administration
Sam Houston State University
Some College (No Degree) from Business Administration And Management
Driver License
4d DL 13768122, C, 02/23/24, 08/03/31, NONE
Personal Information
- Eyes: BLU
- Height: 5-06
- Title: Director
- Date of Birth: 08/03/71
References
References available upon request.
Education and Training
other,other,other