Nicki Beseda-Rodriguez
Caldwell
Summary
Compassionate healthcare professional with a strong focus on patient care and effective communication. Skilled in patient education, HIPAA compliance, and time management. Dedicated to enhancing patient experiences and supporting healthcare teams. Dedicated medical assistant with experience in patient care and team collaboration. Proficient in collecting vital signs, maintaining electronic medical records, and educating patients on treatment plans. Committed to improving patient outcomes through effective communication and compassionate care. Detail-oriented medical assistant skilled in patient scheduling, documentation, and HIPAA compliance. Experience in supporting healthcare teams and enhancing patient experiences. Ready to leverage expertise to ensure efficient operations and high-quality care.
Overview
15
15
years of professional experience
Work History
CMA
Brazos Valley Pain Specialist
Brenham
04.2025 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Collected patient histories and documented vital signs accurately.
- Scheduled patient appointments and managed follow-up communications.
- Educated patients on treatment plans and medication usage.
- Handled insurance verification and processed patient paperwork efficiently.
- Communicated effectively with patients to ensure comfort and understanding during visits.
- Consulted with doctors concerning changes in patient conditions or treatments plans.
- Educated patients about medical procedures, medications, diets and other health-related topics.
- Assisted physicians with patient exams and treatments.
- Answered telephones and responded to inquiries from patients regarding their healthcare needs.
- Performed vital signs, such as blood pressure and temperature, on patients.
- Recorded patient medical histories and documented vital signs in electronic medical records system.
- Ensured all paperwork was completed accurately prior to submitting it for processing.
- Greeted patients upon arrival at office or clinic; verified insurance information prior to visit.
- Processed prescription refills as directed by physician or nurse practitioner requests.
- Verified accuracy of medication doses before administering them to patients.
- Provided support to nursing staff in the delivery of care to patients.
- Assisted with scheduling surgeries and other special procedures.
- Ordered diagnostic tests, scheduled appointments and maintained patient charts according to established protocols.
- Provided direct assistance during minor surgical procedures.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Scheduled appointments for patients via phone and in person.
- Responded to patient callbacks and phone-in prescription refill requests.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Incorporated outside records into charts and EHR.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
Caregiver
Silversage Assisted Living and Memory Care
Brenham
01.2024 - 01.2025
- Assisted residents with daily living activities and personal care needs.
- Monitored residents' health and reported changes to medical staff.
- Provided companionship and emotional support to enhance resident well-being.
- Maintained a clean and safe living environment for residents.
- Communicated effectively with families regarding resident care and concerns.
- Documented resident activities and care in compliance with facility guidelines.
- Collaborated with team members to ensure quality care for all residents.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Maintained clean and well-organized environment for client happiness and safety.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Laundered clothing and bedding to prevent infection.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Administered prescribed medications on a timely basis following care plan instructions.
- Followed care plan and directions to administer medications.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Brazos Valley Hypertension And Kidney Care
Dr. Chizoba Obi
Bryan
10.2024 - 10.2024
- Assisted in patient assessments and monitored vital signs regularly.
- Administered medications and provided instructions to patients as needed.
- Collaborated with healthcare team to develop care plans for patients.
- Educated patients on treatments, medications, and health management strategies.
- Maintained accurate patient records and documented care activities promptly.
- Responded to patient inquiries and addressed concerns professionally and empathetically.
- Participated in training sessions to improve clinical skills and knowledge base.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Maintained a safe environment for both staff and patients through adherence to safety protocols.
- Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
- Used sterile techniques to prepare patients for procedures.
- Collected blood samples using proper phlebotomy techniques and protocols.
- Maintained sterile environment by following infection control procedures.
- Assisted patients with pre-procedure instructions and comfort measures.
- Documented patient information and specimen details accurately in electronic systems.
- Performed venipuncture and capillary draws while ensuring patient safety.
- Communicated effectively with healthcare team about patient needs and concerns.
- Prepared samples for laboratory testing by labeling and transporting correctly.
- Ensured compliance with safety standards and regulations in all procedures.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Performed venipuncture and other blood collection procedures according to established standards.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
Teacher
Caldwell Baptist School
Caldwell
08.2010 - 05.2018
- Developed engaging lesson plans that aligned with curriculum standards.
- Facilitated classroom discussions to enhance student understanding and participation.
- Implemented diverse teaching methods to accommodate different learning styles.
- Collaborated with colleagues to create interdisciplinary projects and activities.
- Assessed student performance through tests, quizzes, and assignments regularly.
- Managed classroom behavior through positive reinforcement techniques and clear expectations.
- Organized parent-teacher conferences to discuss student progress and concerns.
- Participated in professional development workshops to improve teaching strategies effectively.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Developed and implemented lesson plans based on curriculum objectives.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Supervised students throughout day, both in classroom and outside during breaks.
- Provided individualized instruction to meet the needs of all students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Utilized technology-based learning tools to enhance classroom instruction.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Supervised after school activities such as clubs or sports teams.
Education
Phlebotomy - Medical
Oquirrh Mountain Phlebotomy School
Houston, TX01-2025
IV Certification - Medical
Oquirrh Mountain IV School
Houston, TX12-2024
CMA - Medical
Certified Medical Assistant
Bryan, TX10-2024
High School Diploma -
Caldwell High School
Caldwell, TX02-1995
Skills
- Patient care
- Vital signs monitoring
- Phlebotomy techniques
- Electronic medical records
- Patient education
- Time management
- Effective communication
- Team collaboration
- Care plan development
- Glucose testing
- Pulmonary function testing
- Capillary puncture
- Blood pressure monitoring
- EKG monitoring
- Urinalysis procedures
- Diagnostic procedures
- Sterilization techniques
- Electronic health records
- HIPAA compliance
- Autoclave operation
- IV insertion
- Specimen collection
- Medical billing
- Clinical documentation
- Geriatric care
- Patient scheduling
- Preventive care
- Specimens collection and processing
- Insurance verification
- Vital signs measurement
- Anatomy
- Injection administration
- Medical equipment maintenance
- Patient confidentiality
- Minor surgical assistance
- Venipuncture
- Medical coding
- Vital sign monitoring
- Needs assessment
- Appointment scheduling
- Needs assessments
- Specimen labeling
- Equipment sterilization
- Therapeutic procedures
- Family education
- Stocking supplies
- Anatomy and physiology
- Team management and supervision
- Calm and level-headed under duress
- Appointment reminders
- Medical terminology knowledge
- Monitoring patient progress
- Analytical decision-making skills
References
References available upon request.
Timeline
CMA
Brazos Valley Pain Specialist
04.2025 - Current
Brazos Valley Hypertension And Kidney Care
Dr. Chizoba Obi
10.2024 - 10.2024
Caregiver
Silversage Assisted Living and Memory Care
01.2024 - 01.2025
Teacher
Caldwell Baptist School
08.2010 - 05.2018
Phlebotomy - Medical
Oquirrh Mountain Phlebotomy School
IV Certification - Medical
Oquirrh Mountain IV School
CMA - Medical
Certified Medical Assistant
High School Diploma -
Caldwell High School
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