Nicki Bolton
Kingston,PA
Summary
A detail-oriented professional with 5 years experience in Interior Design, 6 years in Purchasing, and over 15 years in Customer Service. Equipped to manage the coordination of interior design projects and ensure smooth and efficient order processing. Strong communication and problem-solving skills enable exceptional results when working with clients, vendors, and team members to deliver exceptional results.
Overview
18
18
years of professional experience
Work History
Design Manager
Kurlancheek Home Furnishings
01.2019 - Current
- Processed customer orders in line with established policies and procedures.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Monitored and tracked inventory to achieve prompt order fulfillment.
- Assisted customers by providing tracking information and resolving shipping or merchandise issues.
- Input order information into system and updated customer accounts to document and track customer orders.
- Provided regular updates to customers regarding orders to maintain transparency and customer trust.
- Liaised with suppliers and vendors for prompt delivery of orders.
- Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Illustrated visual concepts during client presentations through detailed plans and sketches.
- Participated in furniture selection and documentation of specifications.
- Defined space requirements from schematic design to construction phase and installation.
Buyer
Musgrove Park Hospital
01.2012 - 07.2018
- Purchase goods, materials, components or services in line with specified cost, quality and delivery targets
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Negotiate contracts, improve prices and terms of business with suppliers and review opportunities to make business savings utilizing negotiation and procurement best practice tools and methods
- Prepare and raise purchase orders
- Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction.
- Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
- Developed and improved account relationships.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Designed and implemented process improvements to streamline purchasing process.
Retail Supervisor
Lush Cosmetics
12.2006 - 12.2012
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Educated staff on organizational mission and goals to help employees achieve success.
- Controlled store inventory and reviewed cash handling and operations reports.
- Answered questions about store policies and addressed customer concerns.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Completed daily paperwork and computer entry of sales data as established by management.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Education
Bachelors - Retail Management
Babcock International
Taunton, UK09.2006
Associates - Business WSCC
West Somerset Community College
Minehead, UK06.2005
Bachelors - Psychology
West Somerset Community College
Minehead, UK06.2004
Bachelors - English Literature
West Somerset Community College
Minehead, UK06.2004
GED -
West Somerset Community College
Minehead, UK09.2002
Skills
- Space planning methodology
- Proficient in AutoCAD
- Design process
- 3D rendering software
- Interior design
- Purchase Order Management
- Data entry skills
- Order tracking
- Deadline Management
- Employee Motivation
- Task Delegation
- Customer Service Management
- Product Sales
Timeline
Design Manager
Kurlancheek Home Furnishings
01.2019 - Current
Buyer
Musgrove Park Hospital
01.2012 - 07.2018
Retail Supervisor
Lush Cosmetics
12.2006 - 12.2012
Bachelors - Retail Management
Babcock International
Associates - Business WSCC
West Somerset Community College
Bachelors - Psychology
West Somerset Community College
Bachelors - English Literature
West Somerset Community College
GED -
West Somerset Community College
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