Summary
Overview
Work History
Education
Skills
Hiking, Music Festivals, Astronomy, Travel
Timeline
Generic

Nicki Chidester

Piedmont,SC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Brand Ambassador

Trade Lion Promotions
06.2023 - Current
  • Approach strangers and interact in natural conversation with goal of developing brand loyalty.
  • Increase brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Engage, educate, and befriend customers to deliver an amazing shopping experience.
  • Collect data to create detailed reports from customer feedback about products.
  • High energy and enthusiasm

Medical Coding and Billing Specialist

Paramount Medical Billing
05.2019 - Current
  • Correctly code and bill medical claims for various hospital and skilled nursing facilities.
  • Review outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Input data into computer programs and filing systems.
  • Utilize electronic medical record systems to store, retrieve and process patient data.
  • Verify accuracy of patient information in medical records.
  • Follow up with medical staff regarding missing information in patient records.

Reservations Agent

JetBlue Airlines
01.2017 - 09.2020
  • Book airline reservations over the phone and eventually promoted to 'chat team' using multiple computer programs and information sources.
  • Demonstrated effective listening skills to quickly identify and assist with customer needs and/or issues regarding loyalty accounts, company policy, industry standards, and U.S. Department of Transportation regulations.
  • Making quality decisions to assist customers while maintaining the company's core values of safety, caring, integrity, passion and fun.
  • Interacting with a globally diverse group of customers and colleagues.
  • Sale a range of travel related services, including car rental, hotel and credit card vendor partner products.

Paraprofessional Educator

American Preparatory Academy
07.2013 - 01.2017
  • Provide positive learning experiences, clerical support to lead teachers, and prepare classroom materials. Paraprofessional Certificate to teach reading and math groups.
  • Team Instructor Lead to lower elementary grades K-3.
  • Maintain student records and preform other clerical tasks.
  • Assist in grading papers, testing students for state and classroom exams, and assist with curriculum and library programs.

Bartender

Bout Time Pub And Grub
07.2013 - 07.2014
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Followed strict recipes and drink measurements to minimize product used.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Education

High School Diploma -

Foothill High School
Henderson, NV
12.2000

Skills

  • Brand Promotion and Awareness
  • Customer Satisfaction
  • Product demonstration
  • Pouring Samples
  • Effective communicator
  • Billing Procedures
  • Data Imports
  • Billing Systems and Software
  • Billing Codes
  • Database Systems
  • Medicare and Medicaid Processes
  • Small Group Instruction

Hiking, Music Festivals, Astronomy, Travel

I've been a single mom for 10 years, exploring the mountains in Utah either hiking or snowboarding with my kids. We moved to Greenville in June 2022 and have enjoyed exploring the Blue Ridge Mountains and everything this state and area have to offer. We love to travel to new cities or spend a weekend at the beach or lake, paddle boarding with our dogs. 

Timeline

Brand Ambassador

Trade Lion Promotions
06.2023 - Current

Medical Coding and Billing Specialist

Paramount Medical Billing
05.2019 - Current

Reservations Agent

JetBlue Airlines
01.2017 - 09.2020

Paraprofessional Educator

American Preparatory Academy
07.2013 - 01.2017

Bartender

Bout Time Pub And Grub
07.2013 - 07.2014

High School Diploma -

Foothill High School

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Nicki Chidester