Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicki Kilby

Brandon,MS

Summary

Dynamic and organized professional with a strong work ethics

Offering strong organizational and problem-solving abilities, eager to learn and develop in customer-oriented environment. Brings keen understanding of customer service dynamics and effective communication techniques. Ready to use and develop interpersonal and administrative skills in a Customer Service Role.

Overview

17
17
years of professional experience

Work History

Personal Assistant/Nanny

Sabrina Scott
09.2009 - 12.2013
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Supported families by managing household tasks such as laundry, light cleaning, and errand running.

Cashier

Movie Gallery
09.2000 - 01.2001
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled cash register transactions accurately while providing friendly at the checkout counter
  • Checked IDs for age-restricted DVD ‘s in compliance with regulations.
  • Stocked and organized merchandise supplies to provide customers with food and beverage options.
  • Participated in promotional events, effectively boosting rental sales for upcoming movies DVD’s and features.

Floor Associate

Walmart
01.2000 - 08.2000
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.

Cashier

Burger King
04.1999 - 11.1999
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.

Cashier

Mcdonalds
08.1998 - 03.1999
  • Operated cash register for cash, ,and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Library Assistant

Harrell Memorial Library
05.1997 - 05.1998
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
  • Answered questions from patrons and helped to find desired materials.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Placed books on proper shelves when returned to circulation.

Education

Associate of Applied Science - Criminal Justice

Hinds Community College
Raymond, MS
07.2021

Skills

  • Time management
  • Multitasking and organization
  • Customer service
  • Strong work ethic

Timeline

Personal Assistant/Nanny

Sabrina Scott
09.2009 - 12.2013

Cashier

Movie Gallery
09.2000 - 01.2001

Floor Associate

Walmart
01.2000 - 08.2000

Cashier

Burger King
04.1999 - 11.1999

Cashier

Mcdonalds
08.1998 - 03.1999

Library Assistant

Harrell Memorial Library
05.1997 - 05.1998

Associate of Applied Science - Criminal Justice

Hinds Community College

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