Summary
Overview
Work History
Education
Skills
Awards
Certificates For Productivity
Timeline
Generic

Nicki Nichols

Detroit

Summary

A process guide experienced with the skill to support operational workflows. A highly adaptable team leader with the ability to manage multiple tasks in a department. Has the technological skill to adapt to any changes. Committed to help a department grow and ensuring customer quality.

Overview

6
6
years of professional experience

Work History

Amazon Associate

Amazon Fulfillment Center
03.2024 - 04.2025
  • Process Guide Pick
  • - Assisting Operations on the CAP floor.
  • - Coaching low performing associates for better quality and pick rates.
  • - building healthy relationships with coworkers and seeing them as a person instead of a number.
  • - Have the skills to oversee a CAP floor by oneself.
  • - Making sure associates meet the quality and safety expectations.
  • -Alerting leadership on barriers or emergencies.
  • - Have the technological skill to work computers or other devices.
  • Learning Ambassador
  • - Teaching new employees the company process and what is expected of them.
  • - Leading by example and showing associates the correct pick processes.
  • - Creating healthy environments for an associate to learn in.
  • - Attending ambassador (gemba) meetings to better understand barriers while teaching.

Amazon Associate

Amazon Fulfillment Center
07.2021 - 04.2022
  • Learning Ambassador
  • - Teaching associates the proper techniques for stowing products in correct locations and utilizing warehouse space.
  • - Teaching associates how to operate pit (order picker/center rider) safely and efficiently.
  • - moving pallets and able to lift objects up to 50 pounds.
  • -Teaching associate how to inspect equipment to ensure it is safe working equipment.
  • - Enforcing quality expectations are Day 1
  • Stow
  • - Operating Pit Machine to stow away items for customer ability to order.
  • - Meeting stow rates and quality expectations.

Team Member

Taco Bell
04.2019 - 06.2020
  • Cashier
  • - Friendly and approachable demeanor to customers
  • - Basic math and number skills
  • Team Trainer
  • - Teach new hires procedures, food prep, and customer service expectations.
  • - Encouraging safety expectations and a positive environment in the workplace.
  • Kitchen/cook member
  • - Maintaining food safety procedures
  • - Using speed while maintaining accuracy.

Education

Economics

Harper Woods Virtual Academy
01.2020

Cosmetology training

Dorsey College
Roseville, Michigan
01.2022

Skills

  • Excellent Communication
  • Group leadership skills
  • Ability to identify and address obstacles
  • Navigate high-pressure environments
  • Adaptability
  • Time management
  • Technology expertise
  • Proficient in managing multiple tasks

Awards

THANK YOU!, CONGRATULATIONS! YOU WERE IN THE TOP 2 PERCENTILE IN PRODUCTIVITY THIS PAST REVIEW PERIOD. WE THANK YOU FOR YOUR HARD WORK AND CONTRIBUTION FOR OUR CUSTOMERS., nicki nichols, Ajay Aljanabi

Certificates For Productivity

June 2nd, 2025 - 2 percentile

May 5, 2025 -2 percentile 

May 15, 2025 -3 percentile

May 12,2025 -3 percentile



Timeline

Amazon Associate

Amazon Fulfillment Center
03.2024 - 04.2025

Amazon Associate

Amazon Fulfillment Center
07.2021 - 04.2022

Team Member

Taco Bell
04.2019 - 06.2020

Cosmetology training

Dorsey College

Economics

Harper Woods Virtual Academy