Nickie Hall
Cedar Hill,TX
Summary
Dedicated and Focused Professional who excels at prioritizing, completing multiple tasks simultaneously utilizing my Phlebotomy Skills, Training Credentials in a fastpacked environment. Committed to delivering high quality results with little supervision. Energetic, organized and professional. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Owner/Director
H & H Fine Arts Academy
2023.03 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Led continuous improvement efforts by regularly reviewing policies, procedures, and practices in alignment with best practices in early childhood education.
- Collaborated with teachers and staff to create comprehensive lesson plans tailored to individual student needs.
- Oversaw day-to-day operations of the center while maintaining compliance with state licensing regulations as well as accreditation standards.
- Advocated for early childhood education within the community, raising awareness of the importance of quality learning experiences during formative years.
Program Manager
Right At School
2016.08 - Current
- Responsible for ensuring the safety of all children in the program while engaging them in the curriculum
- Support homework completion in study hall
- Lead fun fitness activities during the Right Club
- Partner with the Program Manager to deliver and enhance the school curriculum by engaging children and fostering core educational values
- Manage and organize the materials for all lessons and activities
- Implement effective classroom management strategies to maintain the attention, safety and well-being of students
- Foster and facilitate open communication with parents
- Develop strong relationships with students, parents and staff to guarantee the successful delivery of all programs to ensure every child's development and education assessment goals
Preschool Lead Teacher
Discovery Learning Academy
2020.12 - 2022.12
- Prek 4 Teacher Also lead Teacher of perk and kindergarten
- Provide a variety of materials and resources for children to explore, manipulate and use both in learning activities and in imaginative play
- Teach basic skills such as color, shape, number and letter recognition, personal hygiene and social skills
- Establish and enforce rules for behavior, and procedures for maintaining order
- Read books to entire classes or small groups
- Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling and field trips
- Observe and evaluate children's performance, behavior, social development and physical health
- Identify children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists
- Meet with parents and guardians to discuss their children's progress and needs, determine their priorities for their children, and suggest ways that they can promote learning and development
- Enforce all administration policies and rules governing staff and students
- Observe the teachers in teaching curriculum and the assistant in the classroom
- Prepare materials and classrooms for class activities
- Establish clear objectives for all lessons, units and projects, and communicate those objectives to children
- Demonstrate activities to children
- Arrange indoor and outdoor space to facilitate creative play, motor skill activities, and safety
- Maintain accurate and complete students records as required by laws, district policies and administrative regulations
- Prepare reports on students and activities as required by administration
- Plan and conduct activities for a balanced program of instruction, demonstration, work time that provides students with opportunities to observe, question, investigate
- Organize and label materials, and display students' work in a manner appropriate for their ages and perceptual skills
- Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence
- Confer with staff members to plan and schedule lessons promoting learning, following approved curriculum
- Supervise, evaluate and plan assignments for teacher assistants and volunteers
- Collaborate with other teachers and administrators in development evaluation, and revision of preschool programs
- Meet with other professionals to discuss individual students' needs and progress
- Plan and supervise class projects, field day, field trips, visit by guests or other experiential activities, ad guide students in learning for those activities
- Select store, order, issue, and inventory classroom equipment, materials, and supplies
- Completed documentation on individual children and teachers for recordkeeping.
- Planned and prepared activities for [age] students.
- Built strong relationships with parents, providing regular updates on student progress and addressing concerns promptly.
- Promoted a positive classroom environment, fostering respect, empathy, and teamwork among students.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Provided open and loving environment where children direct learning process.
- Served as a mentor for new teachers, offering guidance on lesson planning, classroom management techniques, and parent communication strategies.
- Applied play-based strategies to provide diverse approaches to learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained accurate records of student performance data, using assessment results to inform future instruction and guide goal-setting conversations with parents.
Caregiver
Grand Brook Memory Care
2020.02 - 2020.12
- At its core, caregiving for a patient with Alzheimer's involves basic support and assistance in daily activities
- Varying amounts of help might be needed depending on the patient and how far the disease has progressed
- Assistance with bathing, grooming, dressing and eating are common responsibilities
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Phlebotomist
Soft Touch Phlebotomy
2019.06 - 2020.12
- Mobile Phlebotomy
- Phlebotomists are trained to draw blood for donation or laboratory tests
- They collect blood from finger sticks or with a needle from veins or arteries
- A phlebotomist finds a vein suitable for blood extraction from the patient
- Once a vein is located and punctured with a needle, the needle remains in place while the phlebotomist collects blood in sample tubes which are vacuum sealed with a rubber stopper
- The tubes may or may not include various reagents or additives depending on the specific test ordered on the blood
- These can include clot activators, a gel for serum separation, a gel for plasma separation gel plasma separation, or additives for reactions
- Venipuncture
- Maintain medical records
- Glucose Testing Finger & Heel Sticks
- Order of Draw
- Dispose of biomedical waste in accordance with standards
- Blood Cultures
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Co-Teacher
A.W. Brown Leadership
2019.01 - 2019.01
- Ensure a safe physical and emotional environment for students through positive framing, kind communication with students and adults, predictability and consistent routines
- Take responsibility for order and productivity by refusing to tolerate classroom disruptions
- Provide a variety of materials and resources for children to explore, manipulate and use both in learning activities and in imaginative play
- Teach basic skills such as color, shape, number and letter recognition, personal hygiene and social skills
- Establish and enforce rules for behavior, and procedures for maintaining order
- Read books to entire classes or small groups
- Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling and field trips
- Observe and evaluate children's performance, behavior, social development and physical health
- Identify children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists
- Meet with parents and guardians to discuss their children's progress and needs, determine their priorities for their children, and suggest ways that they can promote learning and development
- Enforce all administration policies and rules governing staff and students
- Observe the teachers in the teaching curriculum and assistant in classroom
- Prepare materials and classrooms for class activities
- Establish clear objectives for all lessons, units and projects, and communicate those objectives to children
- Demonstrate activities to children
- Arrange indoor and outdoor space to facilitate creative play, motor skill activities, and safety
- Plan and conduct activities for a balanced program of instruction, demonstration, work time that provides students with opportunities to observe, question, investigate
- Organize and label materials, and display student's work in a manner appropriate for their ages and perceptual skills
- Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence
- Collaborate with other teachers and administrators in development evaluation, and revision of preschool programs
- Select store, order, issue, and inventory classroom equipment, materials, and supplies
PreK 3 Lead Teacher
Gateway Charter Academy
2017.08 - 2018.06
- Provide a variety of materials and resources for children to explore, manipulate and use both in learning activities and in imaginative play
- Teach basic skills such as color, shape, number and letter recognition, personal hygiene and social skills
- Establish and enforce rules for behavior, and procedures for maintaining order
- Read books to entire classes or small groups
- Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling and field trips
- Observe and evaluate children's performance, behavior, social development and physical health
- Identify children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists
- Meet with parents and guardians to discuss their children's progress and needs, determine their priorities for their children, and suggest ways that they can promote learning and development
- Enforce all administration policies and rules governing staff and students
- Observe the teachers in teaching curriculum and the assistant in the classroom
- Prepare materials and classrooms for class activities
- Establish clear objectives for all lessons, units and projects, and communicate those objectives to children
- Demonstrate activities to children
- Arrange indoor and outdoor space to facilitate creative play, motor skill activities, and safety
- Maintain accurate and complete students records as required by laws, district policies and administrative regulations
- Prepare reports on students and activities as required by administration
- Plan and conduct activities for a balanced program of instruction, demonstration, work time that provides students with opportunities to observe, question, investigate
- Organize and label materials, and display students' work in a manner appropriate for their ages and perceptual skills
- Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence
- Confer with staff members to plan and schedule lessons promoting learning, following approved curriculum
- Supervise, evaluate and plan assignments for teacher assistants and volunteers
- Collaborate with other teachers and administrators in development evaluation, and revision of preschool programs
- Meet with other professionals to discuss individual students' needs and progress
- Plan and supervise class projects, field day, field trips, visit by guests or other experiential activities, ad guide students in learning for those activities
- Select store, order, issue, and inventory classroom equipment, materials, and supplies
Owner/Operator
Angels of Love Infant and Childcare
2014.09 - 2016.07
- Supervised 3 administrative personnel
- Maintained records of every child, including day by day observations, meals served, and medicine administered
- Organized activities to cultivate the children's social development, self-actualization and awareness of peers
- Created educational curriculum daily
- Heavy calendaring of daily activities and teacher-parent conferences
- Managed receptionist area, including greeting visitors, answering high volume of calls, responding to in-person information requests
- Operated electronic mail systems and coordinated the flow of information internally and with external organizations
- Conducted research and analysis for education curriculum, physical education activities and staff compensation statistics
Executive Assistant
Duncanville DISD
2012.03 - 2014.08
- Supported the Division of Bus Administration, Executive Director and Staff Members
- Maintained department records on student transportation services
- Assisted official requests for special needs students
- Created and maintained seating charts of riders
- Coordinated and organized all department meetings and took minutes at meetings
- Edited and maintained the bus driver in emergency drills and procedures manual
- Prepared reports for department executives
Owner/Operator
Angels of Love Infant and Childcare
2006.06 - 2012.02
- Supervised 3 administrative personnel
- Maintained records of every child, including day by day observations, meals served and medicine administered
- Organized activities to cultivate the children's social development, self-actualization and awareness of peers
- Created educational curriculum daily
- Heavy calendaring of daily activities and teacher-parent conferences
- Managed receptionist area, including greeting visitors, answering high volume of calls, responding to in-person information requests
- Operated electronic mail systems and coordinated the flow of information internally and with external organizations
- Conducted research and analysis for education curriculum, physical education activities and staff compensation statistics
Administrative Assistant
Care First
2002.12 - 2006.05
- Prepared, compiled and sorted documents for data entry
- Checked source documents for accuracy
- Served as liaison with service and vendor personnel
- Maintained log books, department records and staff meeting minutes
- Complied with data integrity and security policies
- Responded to all information and file retrieval requests
Executive Assistant
Examination Management Services Inc
1999.08 - 2002.09
- Screened high volume of switchboard calls and general company email
- Maintained executive calendar and travel
- Processed extensive expense reports
- Maintained office filing and storage systems
- Updated and maintained company databases
- Secured staff administrative records such as staff parking, corporate cell phones and credit cards
- Managed all office equipment and office supplies
- Processed all vendor invoices
Office Assistant
ComData Legalization
1998.07 - 1999.08
- Maintained supplies by checking stock to determine inventory levels; anticipated requirements; placed and expedited orders; verified receipt; stocked items; delivered supplies to work stations
- Maintained equipment by completing preventive maintenance; troubleshooting failures, monitoring equipment operation and called for repairs
- Screened company calls
- Greeted the public and clients and directed them to the correct staff member office
- Created spreadsheets, company presentations and field reports
- Tracked department budgets and expenses
Education
Phlebotomy -
Texas school of Phlebotomy
05.2018
Certificate - License in Cosmetology
Navarro College
Waxahachie, TX05.2012
License in Cosmetology -
Velma B's Beauty Academy
Dallas, TX07.2003
High School Diploma -
Kimball High School
Dallas, TX05.1998
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- QuickBooks
- Lotus Notes
- Venipuncture
- Classroom Management
- Phlebotomy
- Microsoft Office
- Memory Care
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Staff Management
- Business Development
- Business Administration
- Customer Service
- Teamwork and Collaboration
- Team Leadership
- Effective leader
- Goal Setting
- Purchasing and planning
- Schedule Management
- Records Organization and Management
- Desktops, Laptops, and Mobile Devices
- Staff training/development
- Hiring and Onboarding
- Management Team Building
- Administrative Management
- Payroll Administration and Timekeeping
- Training Management
- Staff Development
Certification
- CPR Certification
- First Aid Certification
Timeline
Owner/Director
H & H Fine Arts Academy
2023.03 - Current
Preschool Lead Teacher
Discovery Learning Academy
2020.12 - 2022.12
Caregiver
Grand Brook Memory Care
2020.02 - 2020.12
Phlebotomist
Soft Touch Phlebotomy
2019.06 - 2020.12
Co-Teacher
A.W. Brown Leadership
2019.01 - 2019.01
PreK 3 Lead Teacher
Gateway Charter Academy
2017.08 - 2018.06
Program Manager
Right At School
2016.08 - Current
Owner/Operator
Angels of Love Infant and Childcare
2014.09 - 2016.07
Executive Assistant
Duncanville DISD
2012.03 - 2014.08
Owner/Operator
Angels of Love Infant and Childcare
2006.06 - 2012.02
Administrative Assistant
Care First
2002.12 - 2006.05
Executive Assistant
Examination Management Services Inc
1999.08 - 2002.09
Office Assistant
ComData Legalization
1998.07 - 1999.08
Phlebotomy -
Texas school of Phlebotomy
Certificate - License in Cosmetology
Navarro College
License in Cosmetology -
Velma B's Beauty Academy
High School Diploma -
Kimball High School
- CPR Certification
- First Aid Certification
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