Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Work Preference
StoreManager
Nickie Murphy

Nickie Murphy

Cookeviile ,TN

Summary

Coordinated Private Housekeeper offering Number-year background managing household operations. Punctual and honest individual with expertise in laundry management, silver and brass polishing and home organization. Track record of maintaining large houses by following established housekeeping principles. Certified in Area of certification. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Reliable Job Title dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Results-driven Job Title excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings and municipal buildings nightly. Reliable Job Title experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience
1
1
Language

Work History

Private Housekeeper

Self-employeed
03.2015 - Current
  • Implemented customized cleaning schedules tailored to individual client preferences and needs.
  • Swept, mopped and polished floors to remove dirt and grime and restore floor's protective layer.
  • Assisted clients with physical therapy exercises.
  • Operated electronic backpack vacuums and floor sweepers.
  • Contributed to a harmonious family atmosphere by maintaining open communication channels with clients regarding expectations and priorities.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Managed household inventories, ensuring adequate supplies were always available when needed.
  • Efficiently managed pet care responsibilities including walking dogs regularly to maintain their health and wellbeing.
  • Verified cleanliness and organization of storage areas and carts.
  • Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Established trust-based relationships with clients through consistent professionalism coupled with genuine empathy towards individual requirements.
  • Monitored and reported any changes in clients' physical and mental health.
  • Managed household tasks efficiently, ensuring timely completion and high-quality results.
  • Performed daily laundry duties, resulting in consistently clean and well-organized wardrobes for clients.
  • Maintained a safe and hygienic home by implementing thorough cleaning routines.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Oversaw laundry operations by sorting clothing by color, loading and unloading washing machines and dryers and folding laundry in neat piles.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Developed and implemented individual care plans tailored to needs of each client.
  • Facilitated transportation to and from appointments.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Provided emotional support and companionship to clients.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
  • Operated steam cleaner to refresh and disinfect fibers of carpet.
  • Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Enhanced client satisfaction by maintaining a clean and organized living environment.
  • Assisted with child care responsibilities, fostering a nurturing and supportive environment for children in the household.
  • Completed errands and shopping tasks in a timely manner, resulting in optimal time management for busy households.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Delivered services to customer locations within specific timeframes.
  • Developed and maintained courteous and effective working relationships.
  • Strengthened communication skills through regular interactions with others.
  • Passionate about learning and committed to continual improvement.

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Traffic Control Flagger

PLC Traffic Control
12.2023 - 02.2024
  • Provided essential instructions to foremen, crew chiefs and other flaggers.
  • Conducted regular inspections of traffic control equipment to ensure proper functioning and compliance with safety standards.
  • Interrupted traffic to allow students, parents and other pedestrians to safely cross streets.
  • Controlled flow of traffic through construction areas and work zones on busy highways and interstates.
  • Supported efficient project completion by managing lane closures and adjusting schedules as necessary based on construction progress.
  • Guided or controlled vehicular or pedestrian traffic at street and railroad crossings and construction sites.
  • Promoted teamwork among fellow flaggers by offering assistance when needed and sharing best practices for improved performance overall.
  • Controlled flow of automotive traffic under direction of project supervisor.
  • Managed work zones using large signs and hand signals to direct traffic.
  • Worked with superiors to develop optimal traffic routing and control plans for each site.
  • Improved traffic flow by efficiently directing vehicles and pedestrians at construction sites.
  • Assisted in the implementation of effective traffic management plans for various construction projects.
  • Managed stress effectively while working in high-pressure environments with heavy traffic volumes and challenging weather conditions.
  • Patiently directed motorists towards detours and alternate routes.
  • Developed advanced traffic routing plans in metropolitan areas.
  • Reduced accidents in work zones by strictly adhering to federal, state, and local traffic regulations.
  • Professionally communicated with motorists stuck in stopped traffic.
  • Warned construction crews of approaching vehicles that failed to stop in effort to prevent injuries and accidents.
  • Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
  • Provided clear instructions to motorists regarding detours or alternate routes during road closures or delays.
  • Used flagging tools such as stop and slow paddle and red flag.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Provided professional services and support in a dynamic work environment.
  • Proven ability to learn quickly and adapt to new situations.

Cashier

Dollar Tree
11.2020 - 08.2022
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier

Murphy's USA
01.2022 - 04.2022
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Built relationships with customers to encourage repeat business.
  • Upsold additional products and services to customers, increasing revenue.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Stocked, tagged and displayed merchandise as required.
  • Performed cash, card and check transactions to complete customer purchases.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Restocked and organized merchandise in front lanes.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Developed and maintained courteous and effective working relationships.

Hotel Housekeeper

Red Roof Inn Hotel
10.2020 - 03.2021
  • Sorted, laundered and put away various laundry items.
  • Returned emptied garbage receptacles to proper locations.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Handled requests for extra linens, toiletries and other supplies.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Dusted picture frames and wall hangings with cloth.
  • Verified cleanliness and organization of storage areas and carts.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Changed bed linens and collected soiled linens for cleaning.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Applied effective time management techniques to meet tight deadlines.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed and maintained courteous and effective working relationships.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

GED -

Adult Education
Cookeville, TN
10.2009

Health And Wellness

Upperman High School
Baxter, TN
05.2004

Skills

  • Mopping and sweeping
  • Client satisfaction
  • Customer service-focused
  • Ceiling fan cleaning
  • Multitasking and Organization
  • Cleaning bathrooms
  • Home maintenance
  • Childcare experience
  • Carpet cleaning
  • Tile and grout care
  • Waste Management
  • Sorting and washing laundry
  • Waste disposal
  • Quality Assurance
  • Mobility Assistance
  • Light Housekeeping
  • Excellent oral and written communication
  • Filing and Recordkeeping
  • Pest Control
  • Cleaning and organizing abilities
  • Cleaning techniques
  • Restroom detailing
  • Fluent in Language
  • Chemical Handling
  • Furniture care
  • Exceptional communicator
  • Dusting furniture
  • Deep organization
  • Interior and exterior cleaning
  • Relationship Building
  • Vacuuming and sweeping
  • Clean Driving Record
  • Interior decorating
  • Excellent Communication
  • Flexible Schedule
  • Folding clean laundry
  • Ironing Proficiency
  • Errands
  • Exceptional cleaning
  • Window Cleaning
  • Transportation and Errands
  • Attention to Detail
  • Multilingual Abilities
  • Personal Assistance
  • Laundry expertise
  • Housekeeping
  • Vacuuming
  • Disability Support
  • Answering Phones
  • Ordering cleaning supplies

Timeline

Traffic Control Flagger

PLC Traffic Control
12.2023 - 02.2024

Cashier

Murphy's USA
01.2022 - 04.2022

Cashier

Dollar Tree
11.2020 - 08.2022

Hotel Housekeeper

Red Roof Inn Hotel
10.2020 - 03.2021

Private Housekeeper

Self-employeed
03.2015 - Current

GED -

Adult Education

Health And Wellness

Upperman High School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Work Location

On-SiteRemote

Important To Me

Company CultureWork-life balanceCareer advancementTeam Building / Company RetreatsHealthcare benefitsFlexible work hours
Nickie Murphy