Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nickiesha Hodges

The Bronx

Summary

Visionary owner/operator with several years of experience leading and growing businesses. Proven leader with expertise in driving company vision, directing operations, and managing employees. Successful at building strong businesses from the ground up by devising effective marketing strategies, leading sales efforts, and taking decisive actions.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience

Work History

Owner/Operator

Kiesha’s Mini Mart
07.2022 - Current
  • Managed daily operations of local convenience store to ensure smooth workflow.
  • Supervised staff, providing guidance and training on customer service techniques.
  • Handled inventory management, including restocking shelves and tracking supplies.
  • Maintained cleanliness and organization of store environment for optimal customer experience.
  • Assisted in budgeting and financial planning for operational expenditures.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.

Housekeeper

Garry
06.2024 - 07.2025
  • Maintained cleanliness and organization in residential areas for Garry's clients.
  • Conducted thorough dusting, vacuuming, and mopping to ensure a pristine environment.
  • Managed laundry duties, including washing, folding, and ironing garments efficiently.
  • Refreshed kitchen surfaces and appliances to uphold hygiene standards consistently.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.

Customer Service Cashier

Gutters Meat & Grocery
05.2021 - 07.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries and provided product information.
  • Maintained a clean and organized checkout area for optimal customer experience.
  • Handled cash, credit, and debit payments accurately during transactions.
  • Greeted customers and provided friendly customer service.

Sales Associate

Sports Bar & Grill
02.2015 - 01.2020
  • Provided exceptional customer service in a fast-paced sports bar environment.
  • Assisted patrons with menu selections and beverage recommendations.
  • Maintained cleanliness and organization of dining and bar areas.
  • Processed customer orders efficiently using point-of-sale system.
  • Upsold promotional items to enhance guest experience and satisfaction.
  • Greeted customers and provided exceptional customer service.

Home Care Provider

Green’s family
04.2010 - 06.2015
  • Provided daily personal care and assistance to clients in their homes.
  • Developed individualized care plans tailored to each client's needs and preferences.
  • Assisted clients with mobility and transportation to appointments and activities.
  • Monitored client health and reported changes to family members or healthcare providers.
  • Maintained a clean and safe living environment for clients at all times.

Education

Green Park Primary & Technical School

Hospitality And Tourism Management

HEART TRUST/NSTA

Skills

  • Inventory management
  • Budgeting
  • Operations management
  • Staff supervision
  • Customer service
  • Time management
  • Attention to detail

Timeline

Housekeeper

Garry
06.2024 - 07.2025

Owner/Operator

Kiesha’s Mini Mart
07.2022 - Current

Customer Service Cashier

Gutters Meat & Grocery
05.2021 - 07.2022

Sales Associate

Sports Bar & Grill
02.2015 - 01.2020

Home Care Provider

Green’s family
04.2010 - 06.2015

Green Park Primary & Technical School

Hospitality And Tourism Management

HEART TRUST/NSTA

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