Nicki Renee Burgess

Surgical Intermediate Care Unit

• Oversaw nursing staff performance, ensuring adherence to best practices and hospital policies.
• Facilitated interdisciplinary collaboration to optimize patient outcomes and streamline healthcare delivery.
• Managed departmental budgets, ensuring efficient allocation of resources while maintaining quality care.
• Analyzed patient care metrics to identify trends, driving improvements in service delivery and efficiency.
• Led initiatives for process improvements, enhancing workflow efficiencies across nursing teams.
• Mentored junior nurses, fostering professional development and promoting a culture of continuous learning.
• Conducted regular performance evaluations, providing constructive feedback to support staff growth and retention.
• Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
• Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decision making.
• Managed staff scheduling and time off to adequately staff nursing floor and allow nurses earned time off.
• Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
• Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.

Surgical Intermediate Care Unit

• Assisted in leading the nursing team in delivering high-quality patient care and maintaining safety standards.
• Streamlined workflow processes to enhance operational efficiency and reduce patient wait times.
• Mentored staff on best practices, fostering professional development and improving team performance.
• Implemented evidence-based protocols, ensuring compliance with healthcare regulations and enhancing patient outcomes.
• Coordinated interdisciplinary meetings to address patient care challenges and promote collaborative solutions.
• Analyzed staffing needs and optimized schedules to ensure adequate coverage during peak periods.
• Advocated for resource allocation to support nursing initiatives, enhancing overall departmental functionality.
• Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
• Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
• Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
• Assisted in budget management, optimizing resource allocation to maximize patient care quality without compromising fiscal responsibility.
• Participated in hospital-wide initiatives aimed at improving overall patient experience and satisfaction levels.
• Ensured timely documentation of all nursing activities within electronic medical records system, contributing to accurate record keeping and informed decision-making processes.
• Maintained open lines of communication with patients'' families to ensure their needs were met and concerns addressed promptly.
• Served as a liaison between nursing staff and administration, advocating for the needs of both parties to promote overall organizational success.
• Maintained compliance with regulatory standards by staying up-to-date on industry best practices and incorporating them into daily operations as necessary.
• Promoted a positive work environment by fostering open communication, teamwork, and professional growth opportunities for nursing staff.

Surgical Intermediate Care Unit

• Collaborated with interdisciplinary teams to develop comprehensive patient care plans.
• Educated patients and families on treatment options and self-care strategies post-discharge.
• Implemented evidence-based protocols to enhance patient safety and reduce hospital-acquired infections.
• Mentored junior nursing staff, fostering professional development and adherence to best practices.
• Conducted regular assessments of patient conditions, adjusting care plans based on evolving needs.
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Administered medications and monitored patient responses to ensure effective pain management.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Lead unit based shared governance council as the president.

Laura Byrd, previous 2 South Manager

Hematology and Oncology Unit

• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
• Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
• Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
• Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
• Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
• Educated family members and caregivers on patient care instructions.

• Provided part-time skilled nursing care for pediatrics with multiple chronic medical conditions, requiring tracheostomies, ventilators, and feeding tubes.
• Monitored vital signs and reported changes in patient conditions to nursing staff and physicians.
• Administered prescribed medications and treatments to patients, ensuring compliance with care plans.
• Conducted routine assessments to identify potential issues early, enhancing overall patient safety and satisfaction.
• Assisted in the development of individualized care plans based on patient assessments and needs.
• Educated patients and families on health management, medication usage, and lifestyle adjustments.
• Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
• Reduced hospital readmissions by providing thorough discharge planning and follow-up care coordination.

Provided part-time skilled care to pediatric patients with multiple chronic conditions requiring tracheostomy, ventilator, and feeding tube.

• Streamlined patient intake processes, enhancing operational efficiency within the office.
• Assisted in developing individualized care plans, collaborating with healthcare teams for optimal outcomes.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Mentored new nursing staff to enhance professional development opportunities within the team dynamic.