Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nickita Mullins

Fordland

Summary

Dynamic professional with a proven track record at Amazon, excelling in packaging and labeling while demonstrating exceptional attention to detail. Skilled in problem-solving and team collaboration, I have successfully improved operational efficiency and achieved productivity goals in fast-paced environments. Committed to delivering high-quality results and enhancing customer satisfaction.

Overview

13
13
years of professional experience

Work History

Warehouse Associate

Amazon
09.2024 - Current
  • Receive, Scan, Sort and Stage packages for delivery.
  • Use handheld scanners to track inventory and order progress.
  • Follow strict safety, quality, and operational guidelines.
  • Meet or exceed productivity goals in a fast-paced environment.
  • Maintain accuracy while performing repetitive tasks.
  • Work collaboratively with team members to meet shift objectives.
  • Support Amazon's customer-first mission through reliable performance.

Cosmetologist

Self-employeed
03.2012 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.

Patient Access Representative

Mercy Hospital Springfield
01.2018 - 04.2020
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.

Warehouse Operations Executive

Kryger Glass Company
04.2012 - 12.2017
  • Reduced operational costs by identifying inefficiencies and implementing cost-saving measures.
  • Improved employee productivity with comprehensive training programs and performance evaluations.
  • Achieved timely deliveries by closely monitoring shipment schedules and addressing potential issues proactively.
  • Maximized storage capacity through strategic space utilization and warehouse layout optimization.
  • Increased order fulfillment speed through effective team coordination and workflow optimization.

Education

High School Diploma -

Fordland High School
Fordland, Mo
05-2004

Skills

  • Packaging and labeling
  • Attention to detail
  • Problem-solving
  • Team collaboration

Timeline

Warehouse Associate

Amazon
09.2024 - Current

Patient Access Representative

Mercy Hospital Springfield
01.2018 - 04.2020

Warehouse Operations Executive

Kryger Glass Company
04.2012 - 12.2017

Cosmetologist

Self-employeed
03.2012 - Current

High School Diploma -

Fordland High School

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