Nicklas Pederson
Kalamazoo,MI
Summary
College student with a strong work ethic and desire to learn, manage and create. Focus on results from team collaboration and ensuring personal work has good results. Recognizing problems in both people and equipment and taking methodological approach to fixing and preventing. Making sure the team or individual is working effectively and efficiently.
Overview
5
5
years of professional experience
Work History
Manufacturing and Assembling Assistant
Phantom Aeronautics LLC
01.2020 - Current
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Assisted in manufacturing components for experimental aircraft.
- Assembled kits and completed aircraft for costumers.
- Provided landscaping and cleaning in and around the factory.
Cashier
Chow Hound
05.2024 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted in trimming animal's nails.
- Performed regular cage cleaning.
- Provided all animals with adequate living conditions.
- Gave medical attention to animals when needed.
- Maintained a clean and sanitary dog wash room.
- Carried heavy loads for costumers unable.
- Organized and sorted food in storage by brand, protein, and grain.
Lead Barista
BIGGBY Coffee
10.2021 - 03.2024
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Managed inventory levels to ensure adequate stock of ingredients and supplies, minimizing waste and reducing operational costs.
- Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
- Streamlined workflow for barista team members by implementing effective task delegation.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Conducted regular equipment maintenance checks to prevent breakdowns, ensuring uninterrupted service during peak hours.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Controlled line and crowd with quick, efficient service.
Education
Bachelor of Science - Aviation Flight Science
Western Michigan University
Kalamazoo, MI04-2028
High School Diploma -
Zeeland East High School
Zeeland, MI06-2024
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Problem-solving
- Workload management
- File and record keeping
- Event planning
- Conflict resolution
- Task prioritization
- General Airport operations Knowledge
Timeline
Cashier
Chow Hound
05.2024 - 12.2024
Lead Barista
BIGGBY Coffee
10.2021 - 03.2024
Manufacturing and Assembling Assistant
Phantom Aeronautics LLC
01.2020 - Current
Bachelor of Science - Aviation Flight Science
Western Michigan University
High School Diploma -
Zeeland East High School
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